Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude interactions and long wait times.
Food Quality
Food quality varied significantly; some customers enjoyed their meals while others complained about cold, poorly prepared food and missing items.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting it was clean while others pointed out issues like sticky tables and outdated carpets.
Pricing Concerns
Many customers felt that prices were too high for the quality and quantity of food received, leading to dissatisfaction.
KM
Karen Macfarlane
2 days ago
2.0
Service was terrible. The person who took our order got it all wrong. He gave us the wrong order had to go over it with him and a young lady at least 5 times and still got it wrong. My husband order a cheddar roast beef and didnt get it. She argued it was our fault for ordering it wrong. Ive never had such a bad experience here at this Arby's. Beware of the screw ups!!
BT
Bob Turton
Dec 24, 2025
5.0
Went in for lunch with my granddaughters and I had ordered a double classic roast beef and when I got the sandwich you couldn't see any meat unless you took off the top bun. I took it back to the counter and asked if it really was a double and they said no. I said I ordered a double and they were very nice about it but i took a while but I got a new sandwich with the correct amount of meat. They even gave me the one that was wrong since they had no use for it
PJ
Peter Jarnes
Dec 15, 2025
5.0
The service here has been great for quite some time!
RA
Ryan Alexander
Nov 25, 2025
3.0
$16 for my meal to be upgraded to have a shake included and it’s the most watery, thin shake I’ve ever had 👎 I was so excited for the apple pie shake:( don’t charge so much for stuff that’s not good. Shake shack at least makes a good shake for the price point
CC
Claudia Conlee
Nov 24, 2025
1.0
As a frequent customer I was appalled at the whole experience my granddaughter & I experienced at lunch today. Employees were arguing & yelling at each other, orders were taking an extremely long time & when when customers finally received them they were incomplete. No drinks, missing sandwiches ,& fries. Plus food was cold, beef was tough, cheese was straight from refrigerator & buns were dry & hard.
We've never received such poor service & bad food from Arby's before. My granddaughter was so uncomfortable with all the yelling & screaming the employees were doing to each other, she asked to leave so we dumped the rest of our lunch & left.