Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While many customers enjoyed the food, there were complaints about cold and stale items, as well as issues with freshness and incorrect orders.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and poor assistance, especially during busy times.
Order Accuracy
Numerous reviews highlighted frequent issues with incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, which detracted from their overall experience.
Service Speed
While some customers appreciated the fast service, others experienced long wait times, particularly for drive-thru and curbside orders.
MB
Michael Bennett
Oct 29, 2025
5.0
Always good food and always hot!! That’s why I love this location!!!
RT
R Thrower
Oct 26, 2025
4.0
I drink decaffeinated coffee for health reasons. I still enjoy the smell, taste and richness of a bold cup of Joe. However, the decaffeinated Senior ☕️ was not flavorful. Nor did it smell of a beautifully brewed cup. Watery is not why people drink decaffeinated. Great service.
JM
Jan Mukomela
Oct 23, 2025
4.0
Hot food and fresh coffee.
CC
Chelsey Colpitts
Oct 14, 2025
4.0
I didnt like the vibe from customers doing their own orders. A couple of older people were frustrated because no one was paying attention to the counter (I don't blame them!) It's like the good customer service was thrown out when all the online and kiosk orders came about. They need to at least have someone paying attention to the customers at the counter! The food was excellent and everything was correct so I 👍 them on that!
LK
Len Kagamine
Oct 5, 2025
1.0
Had a complaint regarding the app and trying to put in the parking spot. I had tried to get my food by going inside and grabbing it myself. However the staff were completely unhelpful and they refused to let me talk to their supervisor. Two of the workers had been very arrogant and only said something about order numbers and did not help at all in resolving the complaint or getting me my food at all.
What are the opening hours for dine-in at McDonald's in Hermiston, OR?
The McDonald's in Hermiston, OR is open for dine-in from 6:00 AM to 10:00 PM every day of the week.
When can I use the drive-thru at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 2:00 AM.
What are the delivery hours for McDonald's Hermiston?
Delivery is available from 5:00 AM to 11:30 PM Monday through Wednesday and Sunday, and from 5:00 AM to 1:30 AM on Thursday through Saturday.
What services are available for pickup and delivery?
Curbside pickup is offered at this McDonald's location, along with McDelivery and mobile ordering services.
What payment methods does McDonald's Hermiston accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place an order from McDonald's Hermiston online?
You can place an order online via the McDonald's app available on iOS and Android, or through their website using the provided delivery and order URLs.
What is the address and contact number for McDonald's in Hermiston?
The address is 1320 N 1st, Hermiston, OR 97838, USA. The main phone number is +1 541-567-2544.
Are there coffee shops near McDonald's Hermiston where I can grab a drink?
Yes, nearby you can find Starbucks and Sorbenots Coffee, both popular coffee shops where you can enjoy a beverage before or after your McDonald's visit.
What other fast food options are available near McDonald's Hermiston?
Nearby fast food options include Jack in the Box, Dairy Queen, Taco Xavi (a food truck), Subway, and Pizza Hut, offering a variety of dining choices in the area.
What nearby businesses or services can I visit along with McDonald's?
Nearby businesses include Rent-A-Center for furniture needs, Walmart Pharmacy for health products, and automotive services like Hermiston Quicky Lube and Five Star Auto Wash to maintain your vehicle.