McDonald's

3.6
1454 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1320 N 1st, Hermiston, OR
97838, United States

Hours

Reviews

3.6
1,454 reviews
5 stars
510
4 stars
365
3 stars
283
2 stars
96
1 star
200

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Customer Service

Feedback on customer service was mixed, with some praising staff while others reported rudeness and poor assistance.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and temperature.

Cleanliness

Several reviews mentioned unsanitary conditions and cleanliness issues within the restaurant.

Service Speed

Customers appreciated the fast service in some instances, but others experienced long wait times.
  • RG
    Ryan Goss
    Jan 4, 2026
    3.0
    This is a nice modern facility my disappointment comes however with having just ordered and rounded up the change, I believe to help end hunger and overhearing a man who was a dollar short in cash try to pay the other dollar by card and be told he had to pay one way or the other. He suggested looking into it because literally almost every place offers that option (and I know for a fact he's not wrong). The managers response was different business's have different policies, this is ours. My feedback would be if you're going to scrooge people out of a meal because the transaction fee on just a dollar isn't worth it for you maybe don't ask your customers for money to end hunger and then show your perfectly willing to let a paying customer go hungry because you don't like the legitimate means by which they can pay. That's a trash policy, I hope it goes in the waste bin of terrible ideas where it belongs. Otherwise no complaints about this McDonald's I visited while in Hermiston. I gave the guy a dollar cash to complete his order but they were clear that would be the only way.
  • SM
    Sylvia M.
    Dec 31, 2025
    4.0
    The place here is always friendly and the service is always great but $4.38 for an iced coffee is Getting a little expensive for me. But as the cashier explained to me, they had to raise their prices. I get that and don’t blame them.
  • KK
    Kendall Kenner
    Dec 21, 2025
    5.0
    Order is always correct, store is always relatively clean
  • NA
    Nathan Albers
    Dec 5, 2025
    4.0
    It's McDonald's. Food is food but the people at this location were courteous and efficient.
  • NP
    Nancy Pittman
    Dec 2, 2025
    5.0
    Very nice place

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's in Hermiston, OR?

The McDonald's in Hermiston, OR is open for dine-in from 6:00 AM to 10:00 PM every day of the week.

When can I use the drive-thru at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 2:00 AM.