Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.4
1,136 reviews
5 stars
782
4 stars
187
3 stars
81
2 stars
31
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and poor service, with staff often distracted or disorganized.
Drink Quality
While many customers enjoy the drinks, there are frequent complaints about incorrect orders and inconsistent quality.
Staff Behavior
Several reviews mention unprofessional behavior from staff, including rudeness and lack of attention to customers.
Positive Experiences
Despite the issues, some customers highlighted positive interactions with specific staff members and the overall enjoyable atmosphere.
Popularity
The location is very popular, often resulting in long lines, but many still find it worth the wait.
- SSShelley SchickNov 8, 20251.0I asked for a carburetor hazel nut truffle and they asked if it was anything special about it and I said no, I just wanted it made from scratch. They didn’t do what I asked and just used it from the machine. Not what I asked for. Doesn’t taste like there is any coffee in it. Thanks.
- TBTina Biornstad-SzafranskiOct 15, 20255.0Always good and I love all the sugar free options and gluten-free
- DBDion BenallyOct 8, 20255.0They didn't have stickers. Sad.
- HHHellhound30xSep 19, 20251.0Literally all the kids working there standing in a crowd talking to friends in cars oblivious to the customers waiting in line. One one person making drinks while 90% of the employees stand around talking. Literally waited 40 minutes for my order. Late for work. Great product, horrible, horrible service. Do not recommend. ...and they ask for tips? For what?!
- ALAndrea Lemus-CisnerosSep 19, 20251.0This is the slowest Dutch Bros I’ve been to. The team could really use better management. The wait times are the only reason I second-guess coming to this location
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 660 N. First St., Hermiston, OR?
Dutch Bros Coffee at 660 N. First St. is open Monday through Thursday and Sunday from 4:00 AM to 11:00 PM, and Friday and Saturday from 4:00 AM to midnight.
Which payment methods does Dutch Bros Coffee accept at this location?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Does Dutch Bros Coffee offer delivery service at the Hermiston location?
Dutch Bros does not offer delivery directly; however, third-party delivery services may be available. They recommend visiting the location for the best experience.
Can I place my drink order over the phone?
No, Dutch Bros Coffee does not take phone orders, but you can order ahead using their app or website for quick pickup.
What sugar-free flavors are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What are some nearby places of interest near Dutch Bros Coffee at 660 N. First St.?
Nearby places include Columbia Orthodontics for dental services, Panda Inn Restaurant for Chinese food, OYO Hotel Hermiston for accommodation, and Les Schwab Tire Center for automotive needs.
How can nearby UScellular or Verizon stores assist Dutch Bros customers?
Customers can visit UScellular or Verizon nearby for mobile phone needs and accessories, which can be convenient when visiting Dutch Bros Coffee for a quick drink run.
Are there lodging options near Dutch Bros Coffee if I am visiting Hermiston?
Yes, lodging options near Dutch Bros Coffee include OYO Hotel Hermiston OR, Downtown, Economy Inn, and Motel 6, making it easy for travelers to grab a coffee nearby during their stay.
What should I know about the Dutch Bros app for ordering and rewards?
The Dutch Bros app allows you to order ahead, customize drinks, earn points (3 points per dollar spent), and receive a free drink on your birthday. Downloading the app enhances your experience with rewards and sticker collections.