Five Guys

4.0
576 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 17105 SE Sunnyside Drive in Happy Valley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
17105 SE Sunnyside Drive, Happy Valley, OR
97086, United States

Hours

Reviews

4.0
576 reviews
5 stars
304
4 stars
123
3 stars
55
2 stars
28
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, poor customer service, and rude interactions with staff, particularly management.

Food Quality

While some customers praised the burgers and fries, many noted inconsistencies in food quality, including undercooked items and soggy fries.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, with some customers expressing disappointment in the overall environment.

Pricing Concerns

Many customers felt that the prices were too high for the quality of food received, with some stating that the value was no longer justified.
  • JO
    Jose Hernandez Ortiz
    3 days ago
    5.0
    Shout out to Caleb, Dans and Hayden along with Elizabeth!!!! Awesome food !!!! Awesome service!!!!Clean place and quick food !!!! 10/10
  • KW
    Katrina Wickerham
    Jan 5, 2026
    5.0
    Food was Great! That guy jeff was super friendly and helpful. I will be back!
  • JB
    Judi Bradley
    Dec 20, 2025
    3.0
    We love five guys and usually have no problem with our order. I ordered through the app and went to the store to pick it up. When I walked in I checked to see if my order was ready. It wasn't but they knew I was waiting. Then a few orders for people who came after me were ready I checked again and they had shelved it. I checked the bag because we had a large order. My burger was completely missing. They wanted me to check my bag for my burger ( it was a lettuce wrap). They had never made it. We then waited 15 minutes for my burger to be made. But then the other burgers were getting cold. The guy handed me my burger and said sorry for the wait. The manager never said sorry or offered anything to make up for their mistake. I was very disappointed with the service.
  • DR
    Donnie Rife
    Dec 13, 2025
    4.0
    Super high priced for just an average maybe below average Burger. The staff member said they were known for their shakes I've heard that too didn't have a shake though
  • WS
    Willie Schlaht
    Dec 3, 2025
    2.0
    The music was blasting in the restaurant. Could it even hear them calling out the orders? Then, the person taking the money from the register. Wearing his gloves and then sneezing in his hand and then going back to making burgers and not changing his gloves is not a good practice but the burger was good. Somebody else made it.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.