Five Guys

4.2
2044 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8963 SE 82nd Ave in Happy Valley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
8963 SE 82nd Ave, Happy Valley, OR
97086, United States

Hours

Reviews

4.2
2,044 reviews
5 stars
1,141
4 stars
499
3 stars
176
2 stars
93
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, even for simple orders.

Food Quality

While many customers praised the burgers and fries for being delicious and fresh, there were complaints about incorrect orders and food being served cold or soggy.

Staff Performance

Feedback on staff varied; some customers highlighted friendly service, while others experienced language barriers and unprofessional behavior.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with the bathrooms.

Pricing

Several customers expressed concerns about high prices relative to the quality and portion sizes of the food.
  • SD
    Seth David
    5 days ago
    5.0
    Great service and whenever there's an issue the manger and workers fix/correct it right away. Great service and food.
  • JW
    Jim Wilcox
    6 days ago
    5.0
    Fast and friendly service with great food.
  • SS
    sofiastefani
    Oct 25, 2025
    2.0
    No joy in this place. We waited 45 minutes for two burgers and two shakes. Which I wouldn't have minded the wait, but the burger was dry and did not come with the bacon that I ordered. My son wanted extra pickles along with his burger and ONLY got pickles nothing else! The place was grimey and there were only three people working during a very busy time. One of the 3 people (the one who took my order) said that he did not speak English! That's probably why I did not get my bacon and my son only got pickles. Management either needs to increase the incentives to get more staff OR stop the door-dash orders preventing the meager personnel to tend to the very busy restaurant full of dine-in customers!
  • NM
    Nicole McMurray
    Oct 24, 2025
    1.0
    Takes FOREVER every time. Food wasnt ready until 30 minutes after our pick up time. Wouldn't be a big deal if it wasnt every single time.
  • MR
    Mason Roberts
    Oct 12, 2025
    4.0
    Definetlty not my favorite five guys in the area. Mainly because it can all of a sudden become really busy (typically around lunch time, but not always). Other than that, it's a pretty typical five guys. Be aware bathrooms require a code.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.