Five Guys

Reviews

• JB

  julie bean

  Jan 4, 2026
  1.0
  I can't really rate the service or the food.Because I went there a little after 8 p m on sunday January 4th, and I was greeted by some guy at the front door saying, rudely, we're out of buns we're closed, okay, there's a store right next door why don't you go over and get hamburger buns? You got 2 hours before you close and then when you're sitting outside, trying to find another 5 guys to go to, and they're just in there, goofing off and playing around Really people come on.
• CM

  Curtis MacWilliams

  Dec 26, 2025
  1.0
  I called my order in for pickup, I had to tell the robot to get me a real person because it can't take "extra crispy" or "well done" as an option for fries. I got a real person and ordered extra crispy large frie and a shake. The fries were not extra crispy, and the portion was odd to me, I got a large cup filled to the top but that's it, normally five guys boast about their over flowing fries, like when you get a burger and fries it is literally always a full cup and extra fries dumped in. But not when it's just a order of fries? I'm not as bothered about the portion because the cup was full, but I am very unhappy about them not being well done after having to get a real person on the phone to ask specifically for that.
• AR

  Alexander Rivera

  Dec 21, 2025
  1.0
  I placed my dine-in order at 8:39 PM and didn’t receive my food until 9:07 PM—nearly half an hour of waiting while sitting inside the restaurant. When the food finally arrived, it was wrong and disappointing. I ordered regular fries and was given a small, and to make matters worse, they were undercooked. Let’s talk value: around $25 for a burger, a drink, and fries that clearly didn’t want to be cooked all the way. That’s not a meal—that’s a lesson in regret. Yes, the associate technically apologized for the wait, but it had all the sincerity of someone reading a script they stopped believing in years ago. Very much a “we know you’re going to wait anyway” type of energy. If you enjoy wasting your hard-earned money, questioning your life choices, and sitting around wondering if your food will ever arrive—or arrive correct—then congratulations, this is absolutely the place for you. Otherwise, save yourself the time, the money, and the frustration and go literally anywhere else.
• ES

  Eric S

  Dec 16, 2025
  3.0
  Good burgers but over priced. $5 for some fries plus ask for a tip
• MM

  Maddie

  Nov 30, 2025
  2.0
  Incredibly kind employees who are extremely overworked. These poor girls are spread to thin and insanely understaffed. Establishments should be prioritizing their employees wellbeing, and in no world should only two girls be working register, kitchen, and online orders all at once while servicing over 45 people in the restaurant. Five Guys, please help out your employees and costumers but hiring more people!

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