Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude interactions and mistakes with orders.
Drink Consistency
There are frequent complaints about inconsistency in drink preparation, with some customers receiving poorly made drinks that do not match their orders.
Drive-Thru Efficiency
While many customers appreciate the quick service despite long lines, others express frustration with the drive-thru setup and order-taking process.
Staff Friendliness
Many reviews highlight the friendly and upbeat attitude of the staff, contributing positively to the overall customer experience.
CN
Caylie Nixon
Dec 31, 2025
4.0
They keep giving me a regular chai when I ask for peppermint but otherwise pretty good 😂
CC
Curt Ryan Cassingham
Dec 24, 2025
5.0
Out of many many visits, I have yet to have a bad experience!
KK
Kenna076
Dec 20, 2025
1.0
I used to really like this location but not anymore since they do two lanes. Every single time I come here I always get told/put multiple cars behind people that got here after me.. I don’t understand why they can’t just do a zipper not telling people what car to go behind.
DM
Darla Mayfield
Dec 3, 2025
1.0
Waiting over 20 minutes in line while the other side gets cleared 2x is actually crazy. i don’t know who taught this person to stand on one side to take only their orders, leaving the other side waiting while new cars continue coming in and getting in front of them. Having someone come out to take our sides orders finally after that 20 minutes, to then be told we had to wait till the last person in the OTHER line got in front of us because again, someone decided it was the best idea to stand on one side and take only one section of orders? i have actually never been more irked, normally the workers are great with going back and forth. morning shift lacks real bad whenever any kind of rush comes in apparently.
i beg for a fix
JM
J M
Nov 29, 2025
5.0
The guy who’s working (not sure his name, working the window at 4:30pm 11/29/25, short mustache) paid for my coffee because they couldn’t break my $100. Best Dutch I’ve been to, I come every day, everybody here seems to remember my order (caramelizer freeze picture perfect) and is very good at their jobs. Awesome group of people, highly recommend this location, thank you guys as always
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee in Happy Valley?
Dutch Bros Coffee is open daily from 5:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Can I order Dutch Bros Coffee online or via an app?
Yes, you can order through the Dutch Bros mobile app available on Apple App Store and Google Play to customize and place your drink order ahead of time.
Does this Dutch Bros location offer delivery services?
This location offers curbside pickup but does not provide delivery services directly.
What types of drinks does Dutch Bros Coffee offer, especially sugar-free options?
They offer a variety of drinks including coffee, espresso, smoothies, and tea. Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), and more.
Is there a loyalty or rewards program available at Dutch Bros Coffee?
Yes, customers can earn points through the Dutch Bros app to redeem rewards, including a free drink on their birthday.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Where can I find your gift cards?
Gift cards are available at all Dutch Bros locations and also online through their website.
Are there any nearby places I can visit before or after enjoying a drink at Dutch Bros Coffee?
Yes, nearby places include Melindas On 82nd for retail and jewelry, Bike Gallery for bike service, and Pizza Schmizza for dining. You can plan to grab a coffee before bike shopping or enjoy a meal after your Dutch Bros visit.
How can nearby convenience stores like 7-Eleven and ExtraMile help me when visiting Dutch Bros Coffee?
Nearby convenience stores such as 7-Eleven and ExtraMile are handy for quick errands or refueling your vehicle, making it easy to combine your trip with a coffee stop at Dutch Bros.
Are there any family dining options near Dutch Bros Coffee?
Yes, places like Sunny's Diner and Jersey Mike's Subs are nearby, offering family-friendly dining options if you want to grab a meal along with your coffee visit.