Chipotle Mexican Grill

3.3
525 reviews
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About

Mexican Restaurant
Chipotle Happy Valley Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
17015 SE Sunnyside Rd, Happy Valley, OR
97015, United States

Hours

Reviews

3.3
525 reviews
5 stars
203
4 stars
82
3 stars
52
2 stars
57
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Portion Sizes

Numerous customers expressed dissatisfaction with portion sizes, noting that they were often smaller than expected or inconsistent.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Inconsistent Experience

The overall experience at this location was described as hit or miss, with some customers having positive experiences while others faced multiple issues.
  • TB
    Tony Becker
    Oct 26, 2025
    1.0
    Cashier handled money with his gloves then went into the food line and touched our food with the same gloves and when I asked for the manager the manager blew us off.
  • SG
    Spencer Grau
    Oct 4, 2025
    3.0
    Order here regularly as I love close by and the online orders at least are always 5-10 later than the app pickup time. Multiple times I've had order errors with my food.
  • MR
    Mary Rb
    Oct 3, 2025
    1.0
    When did they start making their burritos so tiny??! The one I got today was about half the size it normally is. I haven’t been there in awhile but I was so confused when I opened my bag and saw the small burritos. Definitely not worth 12 for a Taco Bell’s bean and cheese size burrito!
  • AB
    Ava B
    Sep 24, 2025
    3.0
    Usually understaffed, but that’s of no fault to the teenagers working there. I did a mobile order and was about 2 minutes early, they had not even started it. I think maybe this upset the workers and came off as pushy because they ignored me when I went back up to the register for the bathroom code… which was kinda frustrating. I got my food and didn’t have straws, napkins, or silverware but then again I think they didn’t like me. Food was good and correct, so no comments there, and I just went back inside and got straws.
  • CS
    Chris Smith
    Aug 17, 2025
    3.0
    Just a heads up that if you order food to go, it's not on the shelf that says food to go. You have to ask. I ordered a large side of guac and didn't receive it. I didn't leave a tip because it was an online order and I was picking it up myself. Missing guac and missing tip might be correlated, not sure. I guess I should have left a tip.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Happy Valley Crossroads serve?

Chipotle in Happy Valley Crossroads serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at 17015 SE Sunnyside Rd?

Chipotle in Happy Valley Crossroads is open daily from 10:30 AM to 11:00 PM.