Wendy's

3.6
1798 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
490 Ne Burnside Rd, Gresham, OR
97030, United States

Hours

Reviews

3.6
1,798 reviews
5 stars
644
4 stars
451
3 stars
272
2 stars
126
1 star
305

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly service while others reported rudeness and poor handling of issues.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly behind the counter and in the dining area.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold items, overcooked food, and poor preparation.

Operational Issues

Customers frequently noted that the restaurant was not ready to serve at posted opening times and had long wait times.
  • JW
    Jslovely W
    Nov 4, 2025
    1.0
    The manager there was extremely rude. She responds to customers by screaming “WHAT” to them. They do not try to fix your issue but would rather argue and prove how right they were. The cashier was disrespectful as well. It was ridiculous. What kind of people do you have working for you.
  • LB
    Levi Builta
    Oct 23, 2025
    1.0
    Hello, I have been going to your location for several years and over the last few years, when I go there after 6:30am, the posted time of operation, I am told that they are not ready, or they do not have items available. I do not understand how this can happen several times over the year, or several times a month. If it happens to me then it is happening to many others. I only go there a few times a month, and it happens about 50% of the time. If you are to be open at a time posted, then you need to be ready and open at that time! I will be escalating this since you cannot seem to understand the hours of operation. If you cannot be ready at that time, come in earlier! Thank you,
  • KC
    Kristen Crump
    Oct 10, 2025
    1.0
    Every time they screw something up. This time I was shorted chicken nuggets and no dressing for salad. Last time got sweet tea when asked for unsweetened. No relief except to come back to remake. I don't have time for that. Give me a credit in app!!
  • LG
    Lori Grimm
    Oct 10, 2025
    1.0
    Went to drive thru tonight ordered a few items told it was $30.06 gave her 31.00 and she asked if I wanted my pennies and I replied I'd like my .94 cents back, asked why it was so much and didn't give receipt, not sure when 2 biggy bags and 3 frosty's got so expensive but we will not be going again
  • SM
    Super Moon
    Oct 8, 2025
    4.0
    I ordered 3 meals all with special requests and changes and they were all made just as ordered. The burgers were good and the only reason for 4 stars was that I was asked to pull up and wait because they were making fresh fries, but the fries were cold. The drinks are always huge and the prices are fair. This wendys has great customer service.

Frequently Asked Questions About Wendy's

Is 490 Ne Burnside Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.