Wendy's

3.6
1805 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
490 Ne Burnside Rd, Gresham, OR
97030, United States

Hours

Reviews

3.6
1,805 reviews
5 stars
648
4 stars
454
3 stars
273
2 stars
126
1 star
304

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and special requests not being honored.

Customer Service

Feedback indicates a significant number of complaints regarding rude and unhelpful staff, with some customers feeling ignored or disrespected.

Food Quality

Several reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing disappointment in the overall quality.

Cleanliness

There were multiple mentions of unsanitary conditions, particularly behind the counter and in the dining area.

Service Speed

Customers experienced long wait times in both the drive-thru and inside the restaurant, often exacerbated by staff inefficiency.
  • NL
    Nathaniel Lee
    Jan 2, 2026
    3.0
    I eat at this Wendy's a lot since it's close to my work and getting a chicken sandwich for $6.49 is a steal in this economy. They are quick and professional. 3 stars since they use the shredded lettuce for the sandwich.
  • PD
    paul dahbour
    Jan 2, 2026
    5.0
    Good quick junk food
  • MM
    Mage
    Dec 11, 2025
    1.0
    Bruh how do you undercook chicken nuggets :(( they were slimy and cold. Also got the baconator fries that were soggy and had two small pieces of bacon and thats it.
  • LJ
    L J
    Dec 9, 2025
    3.0
    It’s good for you. Good customer service.
  • JW
    Jslovely W
    Nov 4, 2025
    1.0
    The manager there was extremely rude. She responds to customers by screaming “WHAT” to them. They do not try to fix your issue but would rather argue and prove how right they were. The cashier was disrespectful as well. It was ridiculous. What kind of people do you have working for you.

Frequently Asked Questions About Wendy's

Is 490 Ne Burnside Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on 490 Ne Burnside Rd?

The drive-through is open daily from 6:30 AM to 1:00 AM.