McDonald's

3.4
2020 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 SW Highland Dr, Gresham, OR
97080, United States

Hours

Reviews

3.4
2,020 reviews
5 stars
658
4 stars
411
3 stars
409
2 stars
172
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Mixed reviews on food quality, with some customers noting cold or poorly prepared items, while others praised the freshness of their meals.

Management Concerns

Several reviews highlighted poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.

Pricing Complaints

Customers expressed dissatisfaction with high prices compared to other locations, along with issues related to overcharging and incorrect billing.

Positive Experiences

Despite the negative feedback, some customers mentioned positive interactions with specific staff members and appreciated the convenience of the location.
  • BK
    Brian Kall
    Nov 5, 2025
    1.0
    Placed my order and went up to pay they took my card ran it a few times and I was told I was good. Pulled up to the next window only to find out I was declined after being told I was good. Not sure what the clerk was doing but I got a call from my bank accusing my of fraud. What did the employee do to get my flagged for fraud, I have never had that happen in my life until this store. Will never go here again wouldn't trust this store
  • AT
    Angelina Tellez
    Nov 3, 2025
    1.0
    Feo lugar y servicio para aplicar por trabajo. Nunca te dan una respuesta solo te hacen perder tiempo
  • RB
    Ryan Burnett
    Oct 30, 2025
    1.0
    They accidentally handed my McFlurry and sundae to another car in the drive thru. I proceeded to watch them take it back from that car, and then try to hand it to me when I got to window. I said I would need them remade since I just saw them go into another persons car and then be taken back through the window and the Hispanic girl working the window got a huge attitude because she had to do her job properly. Then proceeded to remake them half full and got even more upset when I called it out. Do better.
  • RB
    Renee Britton
    Oct 20, 2025
    4.0
    The manager Khayla. Has been awesome the last 3 times my boyfriend and I have have been there. So I had to ask her what her name was today. Thank you Khayla.
  • VS
    Veronica Smith
    Oct 15, 2025
    1.0
    Rude Hispanic or Mexican woman working at the counter got an attitude when we asked for a barbecue sauce that we ordered and that her coworker forgot to charge. Do better, especially to pregnant women. No need to be rude

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours at 900 SW Highland Dr, Gresham, OR?

Delivery is available daily from 5:00 AM to 12:45 AM the next day.

Is the drive-through at McDonald's on 900 SW Highland Dr in Gresham open 24 hours?

Yes, the drive-through is open 24 hours every day of the week.