McDonald's

3.4
2460 reviews
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Business Details

1567 NE Burnside Rd, Gresham, OR
97030, United States
(503) 665-4511
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1567 NE Burnside Rd, Gresham, OR
97030, United States

Hours

Reviews

3.4
2,460 reviews
5 stars
773
4 stars
503
3 stars
495
2 stars
222
1 star
467

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Several reviews mentioned cold or improperly prepared food, with complaints about the freshness of fries and incorrect orders.

Staff Behavior

Feedback highlighted inconsistent staff behavior, with some customers praising friendly service while others reported rudeness and lack of attention.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions.

Mobile Ordering Problems

Customers experienced issues with mobile orders, including cancellations and incorrect items being delivered.
  • EE
    Elle Elle
    1 day ago
    1.0
    Wow, thanks a lot for the cold food. Oh and I know this might be confusing so let me help you, but if I ordered 2 strawberry pies then what I’m want is strawberry. Not your disgusting apple. I’ll take a refund instead of the garbage you gave me.
  • JP
    Johnny Parrish
    Dec 18, 2025
    1.0
    Waited 22mins in line just to get to work with the wrong food
  • JJ
    Jeremy
    Dec 11, 2025
    1.0
    What has happened to this McDonald’s? I’ve been living in the area for 20 plus years and it’s been pretty consistent with service and food up until the last year or so. The drive through lane is horribly long and moves like molasses due to slow moving employees. Maybe it’s a staffing problem but there always seems to be a full kitchen staffed. The lot becomes a total nightmare due to cars blocking both entrances off burnside and the rear access point. Food is consistently wrong and returning only slows you down even further. If you can avoid it, go to the Troutdale location. This one is awful and you’ll be in for a tediously long wait. For fast food it’s embarrassing.
  • JB
    Jon Brint
    Dec 9, 2025
    1.0
    I know McDonalds denies it, but the Chicken, both samdwiches and McNuggets and the Hashbrowns are thinner, and ar all crunch, no "meat/potato". You're losing me McDonalds.
  • JM
    Janet Montgomery
    Dec 5, 2025
    5.0
    I just want to say the McDonald’s on burnside in Gresham is great!!!! Take my grandkids to play palace. It’s clean, I want to give the day manager with red hair a 10. She is great. My granddaughter spilled her ice cream and this manager was on it. Gave new ice cream and made sure my granddaughter was ok. Make sure she gets kuddos. Gresham on burnside Friday the 5 th of December manager 💯
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1567 NE Burnside Rd, Gresham, OR?

McDonald's at this location is open 24 hours a day, 7 days a week, every day of the year.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24 hours a day, 7 days a week.