Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews indicated a decline in sandwich quality, with complaints about skimpy portions and unsatisfactory taste.
Staff Behavior
There were mixed reviews about staff behavior, with some praising friendly service while others reported rudeness and lack of attentiveness.
Cleanliness and Atmosphere
Some customers noted cleanliness issues and uncomfortable dining conditions, such as lack of heat.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices relative to the quality and portion sizes of the food.
DM
Damariz Montiel
Feb 22, 2026
1.0
Their service is horrible here! I’ve been to their drive through 3 times and every single time you wait 10-15 minutes just to place your order. When you don’t even have a car ahead of you. They always say it’s a shift change or the mic doesn’t work or weren’t aware that I was there. But oddly enough it happens every single time.
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Elijah Hopsin
Feb 10, 2026
1.0
The employee Justus was very rude, sneezed in my sandwich intentionally, and was glaring at me. Will not be coming back.
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Brittany Baars
Jan 24, 2026
2.0
Idk if they actually employee drivers or just partner with a delivery app but it takes entirely too long to get a SANDWICH. Over an hour between my order and it getting here and I live right down the street.
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Skyler Isakson
Jan 23, 2026
5.0
They always seem to be short staffed, there were only 2 people working a Friday evening and one of them seemed to be training the other one, but they held the place down and I respect the hell out of that
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Shaun Fisher
Jan 12, 2026
1.0
I used to love Jimmy Johns. The price matched the product and the flavor was great. Just not the same anymore! The last few sandwiches I’ve received from this location have been mostly bread with the most pitiful amount of meat and toppings imaginable. Their prices just keep going up too, which is laughable for what you get. Go down the road and get some Jersey Mikes instead because they make a much better sandwich for the price. I’ll never go here again. If you’re craving a load of bread with a hint of toppings, then this is your place. If you want a sandwich with actual substance, look elsewhere.