Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
1,117 reviews
5 stars
809
4 stars
141
3 stars
50
2 stars
46
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, with some experiencing delays of 20-40 minutes.
Customer Service
While some reviews praised the friendliness of the staff, others noted a decline in service quality and rudeness from employees.
Drink Quality
The drinks received mixed reviews; while many enjoyed the flavors, there were complaints about incorrect orders and drinks not being made as requested.
Atmosphere
The location is primarily a drive-thru with limited atmosphere, leading to a focus on quick service rather than a pleasant dining experience.
- RSRob Sheider2 days ago5.0This location is the best. Top notch when it comes to customer service. All the employees Rock at this place. Great performance, all around. The crew that runs this location is all I could ask for and much more. Always welcoming no matter what time of the day it is. Coming here makes my day every time I show up. And that new Maple Waffle Smacks Hardđ¤đź. Keep up the great work yâall cause you have a customer for life here.
- CLChris Lingle2 days ago5.0Love the Burnside crew!!
- EWelijah whiteDec 4, 20251.0They're the slowest Dutch Brothers in Oregon and don't really care about how fast they serve their customers especially in the morning don't go
- SCShay CrossNov 28, 20254.0They no longer have my london fog tea so I got a double rainbow tea. It's alright, a little strong on the peach flavor I can't taste no strawberry. Or hints of coconut. Just peach. There was a really long line an they almost forgot to give my sister her drink.
- SOSteven O'SheaNov 24, 20255.0Giving a shout out,to the Dutch Bros working last week's drop. Keric"alias" Cricket and his phenomenal an amazin gcrew did not disappoint! job well done đ ! Never seen so many cars and people, and I been collecting since 2003 I have seen so many people!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
Weâd love to celebrate your birthday with you! Download the Dutch Bros⢠app to receive a free drink reward on your birthday! If you donât have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch FreezeÂŽ is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-HotsÂŽ, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops donât have phonesâwe'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we canât wait to celebrate with you!
Can I purchase Dutchwear apparel?
Weâve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means weâre stepping away from offering DutchWear to our customers. Youâll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
Weâre not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
Itâs easy! Collect 3 points for each dollar you spend at a shop, and thereâs no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and youâll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way youâd like!
Can I place my drink order over the phone?
We arenât able to take drink orders over the phone, but weâre excited to serve you! Donât let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 328 NW Burnside Rd, Gresham?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday to Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 5:30 AM to 10:00 PM on Sunday.
Does Dutch Bros Coffee offer curbside pickup or delivery at this location?
Dutch Bros Coffee offers curbside pickup but does not offer delivery at this location.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for personal check acceptance.
Are there any caffeine-free drinks available at Dutch Bros Coffee?
Yes, you can enjoy caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, or classic espresso drinks made with decaf espresso.
Where can I find the Dutch Bros Coffee app to order or get rewards?
You can download the Dutch Bros app on the Apple App Store or Google Play Store to order ahead and earn rewards.
Do Dutch Bros Coffee locations offer free drinks on birthdays?
Yes! By downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
What nearby places can I visit around Dutch Bros Coffee at 328 NW Burnside Rd?
Nearby places include Gresham Shopping Square for shopping, Red Lobster for seafood dining, and Gresham Cinema & Wunderland for entertainment like movies and arcade games.
How can nearby transit or landmarks help me find Dutch Bros Coffee?
You can use landmarks like Gresham Shopping Square and KeyBank nearby to locate Dutch Bros Coffee easily on NW Burnside Rd.
Are there family-friendly services or eateries near Dutch Bros Coffee?
Yes, family-friendly options nearby include KFC for fast food, Papa Murphyâs and MOD Pizza for pizza lovers, and medical centers like Kaiser Permanente for health needs.
Can I customize my drinks at Dutch Bros Coffee?
Yes, the broistas are happy to customize any drink to your preference, including ordering ahead through the app.