Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about incorrect orders, cold food, and unsatisfactory preparation.
Cleanliness
Customers noted cleanliness issues, particularly in the dining area and restrooms, with reports of flies and unkempt conditions.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some praising friendly service while others reported rudeness and unprofessional behavior.
PT
p thomas
4 days ago
2.0
This place does not fill orders properly. Either you have to physically check all your bags to make sure everything is there and tell them or find out when your home that not all your food is there. It's a MOBILE ORDER there shouldn't be any mistakes like miss hearing something being ordered by the drive thru. UNEXCEPTIONABLE. This isn't a one time issue. This place is notorious for this problem. AND!! WHEN YOU TRY TO CALL ABOUT THE ISSUE NO ONE ANSWERS THE PHONE.
WOULD NOT RECOMMEND UNLESS YOU WANT TO BE DISAPPOINTED WITH YOUR ORDER.
GT
Grandmas Tablet
Dec 24, 2025
1.0
If I could minus a star I would! no acknowledgement, several employees made eye contact with 0 contact, no service, standing there for 5 minutes
we walked out
JS
Johnathan Smith
Nov 29, 2025
5.0
Great service
IW
Isaiah Ward
Nov 16, 2025
1.0
I paid for 1 chicken sandwich 1 baconator and baconator fries I got 2 baconator burgers and no baconator fries
NN
Nocturnal
Oct 26, 2025
1.0
I love Wendy's, but the one in grants pass is the worst, I'm from Sacramento and there's a whole bunch of them throughout Sacramento and they're all great, I moved to Crescent City and there isn't any here in town so when I drive over to grants pass I usually stop, the employees have bad attitudes, the soda machines are usually broken, no ice, no napkins, and the food's not the same as the usual Wendy's that I'm used to, I thought it was just the first time and maybe I just had a bad day, went back a second time months later and it was the same. After the worst!