McDonald's

3.5
1216 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1891 N 6th St, Grants Pass, OR
97526, United States

Hours

Reviews

3.5
1,216 reviews
5 stars
392
4 stars
284
3 stars
251
2 stars
103
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed the food, there were complaints about items being served with inedible materials and inconsistent quality.

Customer Experience

Several reviews mentioned poor customer service, with staff being unhelpful or rude, impacting the overall dining experience.

Limited Amenities

Customers expressed disappointment over the lack of drink refills and the absence of self-service options.
  • MG
    Michael Goei
    Dec 6, 2025
    2.0
    Great place to stop, but only if you want a dude to walk into the bathroom and use the urinal while your wife or daughter is in the stall. "Gender neutral" but far from ideologically neutral. Talking my business elsewhere.
  • BR
    Brittany Rodriquez
    Dec 3, 2025
    4.0
    Not crowded, good food
  • RN
    Ricardo Nieto
    Nov 19, 2025
    5.0
    Excelente calidad
  • NB
    Nitrous Beast
    Nov 14, 2025
    1.0
    I ordered a Deluxe double quarter pounder. I started eating it and then noticed something chewy and weird, I pulled the object out of my mouth and it was a paper patty separator, a whole piece in my burger and unfortunately I ate some of it before I noticed. I am not sure how they grilled my burger, assembled it with tomatoes, lettuce, sauce and then wrapped it up for me without noticing that there was a piece of paper inside. Is it to much to ask that we expect to be able to eat our food from restaurants and not have inedible material inside? I usually trust the places I that I go to eat and I do not take the food apart to make sure its safe, I guess I cant trust this place anymore, although after eating paper at this location I will not be returning. I called McDonalds and of course the guy I talked to was buttering me up and swearing up and down that this situation would be escalated and someone would call me. Can you guess what happened? Yep, you got it, no one called me back and its been 10 days later. Typical of most customer service these days, they tell you someone will help you and then they never call back. Its because these big corporations don't give a damn, they gladly take your money but when there is an issue, getting a resolution is an arduous, time consuming, anxiety inducing and nearly impossible process. Attached is a picture, btw the paper was inside the burger and none of it was sticking out, the burger was not wrapped in paper just to be clear this was inside and I had no way of knowing unless I took it apart before eating.
  • BM
    BVan Man
    Nov 14, 2025
    3.0
    So this is a small restaurant with no beverage dispenser, napkins or condiments in the main dining area. Tables and floors were dirty and bathrooms were locked. No refills on coffee at this location. I'm guessing this is a bad part of Grants Pass.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Grants Pass, OR?

McDonald's in Grants Pass is open daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-thru available?

The drive-thru is open every day from 5:00 AM to 11:00 PM.