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McDonald's

3.4
(2158 reviews)

Business Details

204 NE Beacon Dr, Grants Pass, OR
97526, United States
(541) 471-1821
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
204 NE Beacon Dr, Grants Pass, OR
97526, United States

Hours

Reviews

3.4
2,158 reviews
5 stars
654
4 stars
458
3 stars
494
2 stars
221
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant, especially the kids' play area and bathrooms, was a common concern among customers.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • JB
    Joshua Brink
    Jan 27, 2026
    1.0
    Ice cream cones are extremely high priced here ($2.80)and when I got the cone it was like those kids cones back in the day. Then wouldn’t let me get anything different
  • AD
    Aleasha Dotts
    Jan 23, 2026
    1.0
    I honestly don't understand the hype around McDonald's. My recent visit was extremely disappointing. The staff was rude and unhelpful, and it took forever to get my order. When I finally received my burger, it was cold and looked like it had been sitting out for a while. The fries were soggy and greasy, and the overall cleanliness of the restaurant was questionable. Definitely not worth the time or money. I won't be coming back anytime soon. Very disappointing experience.
  • JA
    Johnny Artoff
    Jan 20, 2026
    1.0
    I’ve had McDonald’s mess up a lot of orders in my life but NEVER have I had a manager question me even though I explained what was wrong with my order with receipt in hand and had a manager refuse to fix it unless i went back out to the car and got the bag with the wrong order and gave it back to him to go through and confirm if i was telling the truth. So next time you order food from this place keep in mind it could be someone’s refund 🤮.
  • HT
    Happy travelers!
    Jan 9, 2026
    2.0
    What the!?!
  • IG
    Ivan Gavriline
    Dec 18, 2025
    3.0
    I know upper management was in here today cuz my QP was fresh and hitting. Usually this McDonald’s not as performing as the one off 199. I will give them 3 stars. If they can do it again I’ll change my rating.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 204 NE Beacon Dr, Grants Pass?

The restaurant is open from 6:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 9:00 PM on Saturdays and Sundays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is available daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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