McDonald's

3.4
2149 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
204 NE Beacon Dr, Grants Pass, OR
97526, United States

Hours

Reviews

3.4
2,149 reviews
5 stars
651
4 stars
457
3 stars
493
2 stars
221
1 star
327

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, old, or poorly prepared.

Service Issues

Frequent complaints about order accuracy, slow service, and unhelpful staff, particularly during busy times.

Cleanliness

The cleanliness of the restaurant, especially the kids' play area and bathrooms, was a common concern among customers.

Customer Experience

Some customers praised friendly and helpful staff, while others experienced poor customer service and management issues.

Pricing Concerns

Many reviews mentioned that prices are perceived as too high for the quality of food and service received.
  • HT
    Happy travelers!
    3 days ago
    2.0
    What the!?!
  • IG
    Ivan Gavriline
    Dec 18, 2025
    3.0
    I know upper management was in here today cuz my QP was fresh and hitting. Usually this McDonald’s not as performing as the one off 199. I will give them 3 stars. If they can do it again I’ll change my rating.
  • SM
    Seth Myrrh
    Dec 14, 2025
    3.0
    Service is good. Food is always what you would expect. Wish they had a couple vegetarian options, like a regular burger but with a veggie patty. Or even some veggies nuggets. Kids play area is usually quite dirty. I get it, it's full of kid's and kid's are messy, but it is not uncommon to see overflowing trash cans, dirty tables, debris all over the ground and the like. It's not a relaxing time for sure. You will usually have a minor case of shell-shock afterwards with the kid's screaming in a room that echos like crazy, the tablet games with maxed out volume, the overhead radio playing whatever it feels like, and the jumping pole-spring thing that sounds like a jackhammer anytime someone decides to use it.
  • DI
    Dallas Westport IV
    Dec 6, 2025
    1.0
    Never seen a restaurant this dirty in my life. So bad. It’s like this at every table.
  • JM
    Julie Mcdowell
    Nov 28, 2025
    1.0
    I am so disappointed in how McDonald's is and being told I cant have bacon instead of sauce seems like wow but whatever done with both stores here

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 204 NE Beacon Dr, Grants Pass?

The restaurant is open from 6:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 9:00 PM on Saturdays and Sundays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is available daily from 5:00 AM to 11:00 PM.