Dairy Queen Grill & Chill

3.8
932 reviews
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Business Details

610 Redwood Hwy, Grants Pass, OR
97527-5528, United States
(541) 474-5882
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
610 Redwood Hwy, Grants Pass, OR
97527-5528, United States

Hours

Reviews

3.8
932 reviews
5 stars
370
4 stars
247
3 stars
152
2 stars
65
1 star
98

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is generally reported as clean, but there are complaints about the bathrooms being unsanitary.

Service Speed

Customers frequently mention slow service, particularly in the drive-thru, with some reporting long wait times.

Food Quality

While many enjoy the food, there are consistent complaints about incorrect orders, poor food quality, and high prices.

Staff Attitude

Customer service experiences vary, with some praising friendly staff while others report rude behavior and poor management.

Value for Money

Several reviews indicate that prices are perceived as high, especially given the portion sizes and quality of food.
  • JS
    Jesse Smith
    Dec 31, 2025
    5.0
    I enjoyed the food there, the service was extremely fast for how many people we had as a group (about 10-15 people)
  • SS
    Shirley Samuelson
    Dec 29, 2025
    4.0
    Place was nice and clean and the food was good and hot.
  • LL
    Lizz
    Nov 29, 2025
    5.0
    The only reason why I'm giving this four stars is because the banana split is to die for, so is the pretzels. I always have to order online because whenever I go in it's almost nearly impossible to get the worker to take my order standing right there. Right now it's not as bad, but in the summertime there is just flies flying everywhere, and I don't know about any of y'all but if I see a single flying in a restaurant... I'm out. Other than nitpicking all the wrongs with the place... It's a very nice place to go to get some treats for your sweet tooth.
  • JP
    Jared Panks
    Nov 26, 2025
    5.0
    So good I got a Oreo blizzard my favorite and the workers were so nice five stars ⭐️ 🤩✨🌟🌠
  • NN
    Need4BreedUnderground
    Nov 6, 2025
    1.0
    My toddler grew up and graduated high school before a single car moved through this drive through. I watched the guy ahead of me go through his entire mid-life crisis before I reached the pull up window. I had time to call and reconnect with all my highschool friends. I had time to write these awful jokes, waiting in the drive through... 45 minutes for drive through ice cream. Once you enter you may not leave alive.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Grants Pass offer?

They serve soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.

What are the operating hours for Dairy Queen Grill & Chill in Grants Pass?

They are open daily from 10:00 AM to 9:00 PM, with a slight early closing at 8:00 PM on October 31st.