Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
602 reviews
5 stars
216
4 stars
137
3 stars
92
2 stars
50
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and poor service, including incorrect orders and rude staff.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the bathrooms and dining area, affecting overall customer experience.
Positive Experiences
Some customers enjoyed the ice cream and specific menu items, noting good service during their visits.
Management Concerns
Several reviews mentioned a lack of management presence and oversight, contributing to service and operational issues.
- MMMatt MeliusNov 11, 20251.0Waited 25 mins (on my 30 min lunch)for the wrong order that they over charged me for . These people dont care.
- CCC COct 17, 20251.0Took forever and they messed up on the order also she never flipped the blizzard cuz it was melted when she handed it to us
- LMLuke McdonaldAug 12, 20255.0Good place for a sweet treat
- JYJoshua YoderAug 6, 20251.0Im not sure what’s going on with peoples work ethic. People used to take pride in their work. My niece just got ripped off with a sad dipped cone that kind of looks like Jimmy Neutrons hair. These people want $15/hr 😂😂😂 The person didn’t even care that it was sad and looked like crap. Definitely not DQ standards. It’s so terrible looking I made it into a meme and also posted it to socials and tagged DQ! Will not be back to this location.
- MCMoriah CrawfordAug 2, 20251.0I normally don’t add reviews to anything but this was pretty bad. I went through the drive through and one of the workers tried to give me my blizzard then said good night but didn’t realize I had food. Then it happened again with another employee gave me my second blizzard without food thinking that was all I ordered. The second blizzard was overflowing with ice cream.They gave me no lids for my blizzards. By the time I got my food my blizzards were melting and I was driving home and they were spilling all over my car 😕
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Grants Pass?
Dairy Queen Grill & Chill is open every day of the week from 10:00 AM to 9:00 PM. On October 31, 2025, it will close an hour earlier at 8:00 PM.
Where is Dairy Queen Grill & Chill located in Grants Pass?
It is located at 1674 NW 6th St, Grants Pass, OR 97526-1037.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, along with ice cream cones and cakes.
Does Dairy Queen Grill & Chill offer services for families with children?
Yes, the location provides booster seats, high chairs, outdoor seating, restrooms, drive-thru service, and is family-friendly and good for kids.
Can I place an order online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their mobile app for exclusive deals and mobile ordering rewards.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the restaurant offers indoor seating and outdoor seating options for customers.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, it offers a convenient drive-thru service for quick food and treat pickups.
What nearby automotive services are close to Dairy Queen Grill & Chill?
Nearby automotive services include Les Schwab Alignment Center, Kelly's Automotive Service, Dove Auto Sales, AutoZone, Paradise Express Lube, Paradise Auto Center, Mobil 1 Lube Express, and Paradise Car Wash and Express Lube and Repair, which customers can visit for vehicle maintenance while enjoying their meal or treat.
Are there medical or wellness facilities near Dairy Queen Grill & Chill?
Yes, nearby are NorthWest Family Practice, Optimal Health of Southern Oregon, Ear Nose & Throat Associates of Grants Pass PC, Asante Physician Partners, Planned Parenthood - Grants Pass Health Center, Grants Pass Pediatrics, Northwest Sports Acupuncture, Phoenix Ultra Wellness & Medi - Spa, and Harmony Salon, making it convenient to combine a visit with a meal or treat.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining includes Subway (sandwich shop), Carl's Jr. (burger restaurant), Koi Sushi Bar and Asian Bistro (Asian and Japanese cuisine), and Babe's Bakery (bakery and cupcake shop), offering variety for customers looking for additional meal choices in the area.