Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
604 reviews
5 stars
215
4 stars
137
3 stars
92
2 stars
50
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with many expressing frustration over being ignored or receiving incorrect orders.
Food Quality
Several reviews highlighted issues with food quality, including cold or undercooked items, incorrect orders, and unsatisfactory presentation.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant and bathrooms, indicating a need for better cleanliness standards.
Staff Attitude
There were complaints about staff being rude or unprofessional, particularly in handling customer inquiries and complaints.
Positive Experiences
Despite the negative feedback, some customers enjoyed the ice cream and specific menu items, appreciating the taste and value.
- LDLisa DaMotaDec 12, 20251.0Waited in drive through line for 20 minutes! Looks like you have people who dont know what they're doing! Hire more people!!!
- DLDennis LohanNov 25, 20251.0Stood at the counter for 10 minutes and was totally ignored by the 3 employees. Probably explains why the parking lot and restaurant is empty.
- MMMatt MeliusNov 11, 20251.0Waited 25 mins (on my 30 min lunch)for the wrong order that they over charged me for . These people dont care.
- CCC COct 17, 20251.0Took forever and they messed up on the order also she never flipped the blizzard cuz it was melted when she handed it to us
- LMLuke McdonaldAug 12, 20255.0Good place for a sweet treat
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Grants Pass?
Dairy Queen Grill & Chill is open every day of the week from 10:00 AM to 9:00 PM. On October 31, 2025, it will close an hour earlier at 8:00 PM.
Where is Dairy Queen Grill & Chill located in Grants Pass?
It is located at 1674 NW 6th St, Grants Pass, OR 97526-1037.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, along with ice cream cones and cakes.
Does Dairy Queen Grill & Chill offer services for families with children?
Yes, the location provides booster seats, high chairs, outdoor seating, restrooms, drive-thru service, and is family-friendly and good for kids.
Can I place an order online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their mobile app for exclusive deals and mobile ordering rewards.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the restaurant offers indoor seating and outdoor seating options for customers.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, it offers a convenient drive-thru service for quick food and treat pickups.
What nearby automotive services are close to Dairy Queen Grill & Chill?
Nearby automotive services include Les Schwab Alignment Center, Kelly's Automotive Service, Dove Auto Sales, AutoZone, Paradise Express Lube, Paradise Auto Center, Mobil 1 Lube Express, and Paradise Car Wash and Express Lube and Repair, which customers can visit for vehicle maintenance while enjoying their meal or treat.
Are there medical or wellness facilities near Dairy Queen Grill & Chill?
Yes, nearby are NorthWest Family Practice, Optimal Health of Southern Oregon, Ear Nose & Throat Associates of Grants Pass PC, Asante Physician Partners, Planned Parenthood - Grants Pass Health Center, Grants Pass Pediatrics, Northwest Sports Acupuncture, Phoenix Ultra Wellness & Medi - Spa, and Harmony Salon, making it convenient to combine a visit with a meal or treat.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining includes Subway (sandwich shop), Carl's Jr. (burger restaurant), Koi Sushi Bar and Asian Bistro (Asian and Japanese cuisine), and Babe's Bakery (bakery and cupcake shop), offering variety for customers looking for additional meal choices in the area.