Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
607 reviews
5 stars
215
4 stars
137
3 stars
92
2 stars
50
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, poorly prepared food, with some items being undercooked or not as described.
Cleanliness
The restaurant's cleanliness was a common concern, with multiple mentions of dirty bathrooms and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers enjoyed the ice cream and found the staff to be friendly.
JJ
Jennifer
Feb 24, 2026
1.0
People were nice but the food was not first I didn’t get my complete order went back to get the right order and everything was just thrown in there no cardboard box for the barbecue tenders nothing to separate them from everything .
RH
Rakell H
Feb 18, 2026
1.0
Place looked ran down, dirty. The guy taking my order gave me the wrong items but than again they do repeat it but also they say it so fast like yup that's it. Guy was rude when I told him he gave me wrong item he replied with I repeated your order. Sir customers pay ur check so be nice. And I was nice because well they make my food lol. But the place could be cleaner and fixed up.
LM
Lisa Michaelis
Feb 17, 2026
1.0
I just waited in line for 25 minutes at this location. So much for fast food. I ordered the 4 piece flamethrower, which I've had once at the south DQ, and it was really good. This time, from this location, however, it is awful. The chicken is plain, not spicy, cold, and chewy. The fries are cold and dry. And, the ranch dip is room temp and tastes like mayo. This was a complete waste of my 30 minute lunch break and $7. If you want DQ, drive south to the other location!!!!
SA
shaun annis
Jan 23, 2026
5.0
Food is always good
LD
Lisa DaMota
Dec 12, 2025
1.0
Waited in drive through line for 20 minutes! Looks like you have people who dont know what they're doing! Hire more people!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Grants Pass?
Dairy Queen Grill & Chill is open every day of the week from 10:00 AM to 9:00 PM. On October 31, 2025, it will close an hour earlier at 8:00 PM.
Where is Dairy Queen Grill & Chill located in Grants Pass?
It is located at 1674 NW 6th St, Grants Pass, OR 97526-1037.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, along with ice cream cones and cakes.
Does Dairy Queen Grill & Chill offer services for families with children?
Yes, the location provides booster seats, high chairs, outdoor seating, restrooms, drive-thru service, and is family-friendly and good for kids.
Can I place an order online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their mobile app for exclusive deals and mobile ordering rewards.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the restaurant offers indoor seating and outdoor seating options for customers.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, it offers a convenient drive-thru service for quick food and treat pickups.
What nearby automotive services are close to Dairy Queen Grill & Chill?
Nearby automotive services include Les Schwab Alignment Center, Kelly's Automotive Service, Dove Auto Sales, AutoZone, Paradise Express Lube, Paradise Auto Center, Mobil 1 Lube Express, and Paradise Car Wash and Express Lube and Repair, which customers can visit for vehicle maintenance while enjoying their meal or treat.
Are there medical or wellness facilities near Dairy Queen Grill & Chill?
Yes, nearby are NorthWest Family Practice, Optimal Health of Southern Oregon, Ear Nose & Throat Associates of Grants Pass PC, Asante Physician Partners, Planned Parenthood - Grants Pass Health Center, Grants Pass Pediatrics, Northwest Sports Acupuncture, Phoenix Ultra Wellness & Medi - Spa, and Harmony Salon, making it convenient to combine a visit with a meal or treat.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining includes Subway (sandwich shop), Carl's Jr. (burger restaurant), Koi Sushi Bar and Asian Bistro (Asian and Japanese cuisine), and Babe's Bakery (bakery and cupcake shop), offering variety for customers looking for additional meal choices in the area.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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