Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly, with some customers experiencing rude staff and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about cold food, small portions, and lack of freshness.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, affecting the overall dining experience.
Kiosk Ordering
Customers expressed dissatisfaction with the mandatory kiosk ordering system, preferring personal interaction.