Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,500 reviews
5 stars
471
4 stars
359
3 stars
290
2 stars
120
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional management, and long wait times without acknowledgment.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Cleanliness and Atmosphere
While some customers praised the cleanliness and atmosphere of the location, others noted a decline in overall standards.
Operational Hours
Multiple reviews pointed out that the location is not open 24 hours as advertised, causing inconvenience for customers.
- JLJoel Long5 days ago3.0Staff is very short when speaking to customers.
- TSTracy StephensNov 17, 20251.0Terrible went to drive through you’re out of coffee and sorry we’re out of oatmeal
- TTTinaOct 30, 20254.0Friendly staff, fairly quick service. Food was hot. Drink was ice cold. Had a short wait but I got fresh hot cookies so worth it. 😋
- CGCorileigh GuengerichOct 30, 20251.0The kid thats the manager hung up on my three seperate times before i got a word out. Food and coffee was horrible, go to litterally any other location
- JVJake VinyardOct 25, 20251.0Sophia is probably the worst customer service person I have ever witnessed in my life ....... Other than that everyone is awesome.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 820 E Berkeley St, Gladstone, OR?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, the hours are from 7:00 AM to 9:00 PM.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, there is a drive-through available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services from 5:00 AM until just after midnight every day.
How can I order McDonald's for delivery or pickup online?
You can order online for delivery or pickup through McDonald's official delivery page at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android devices.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby coffee shops close to McDonald's where I can go before or after my visit?
Yes, Crossroads Coffee Cafe is a nearby coffee shop where you can enjoy coffee and snacks either before or after visiting McDonald's.
Is there a gas station near McDonald's where I can refuel my car?
Yes, Chevron gas station is located nearby, making it convenient to refuel your vehicle when visiting McDonald's.
What other fast food options are available near this McDonald’s location?
Nearby fast food options include another McDonald's location and Subway, providing alternative quick dining choices.
Does McDonald’s in Gladstone offer any rewards or promotions?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.