Dairy Queen

Reviews

• JT

  Jessica Throne

  Apr 20, 2026
  1.0
  Just went through the drive through and was told that the ice cream machine was broken and we needed to have the exact change. This is the 4th time this month and poor customer service very rude lady
• RR

  Rosa

  Apr 12, 2026
  3.0
  I stopped by to get some ice cream with my girls while we were in town during a train ride layover. We ordered two strawberry milkshakes and one cookie dough sundae. It took over 10 minutes, and I honestly thought our order had been forgotten. It looked like someone new was being trained, which I completely understand, being short-staffed can be tough. However, if someone is new and still learning, they should be supported and trained, not spoken to harshly. She genuinely looked confused, and the way she was being spoken to was uncomfortable to witness. My two teens also felt uncomfortable. Because they seemed overwhelmed, I didn’t ask about the delay. The shakes themselves were good, although one was already melting by the time we got it. Overall, I hope the team can work on creating a more supportive environment for new employees.
• KM

  Karson Mc

  Apr 11, 2026
  1.0
  I live in the area and it is a terrible Dairy Queen it doesn’t even have chocolate ice cream 😭 there is at most 2-3 employees at a time and they are always understaffed it always takes at least 15-20 minutes to get our ice cream and whenever I get food there it takes forever and is usually cold also there ice cream machine is broken a lot of the time and the last time I went it took us 45 minutes to get our cold food and we just ordered 2 meals also sometimes it is they close early I would not recommend going here unless you are only going for the vanilla ice cream
• SS

  Sean Sturtevant

  Apr 11, 2026
  3.0
  Old and run down. Ice cream was ok, service was good.
• LJ

  Lady Jade

  Mar 27, 2026
  1.0
  Nice to see a DQ that still has a sunroom, but we're never visiting this one again. The chicken strips drenched in BBQ sauce really messed up my husband's stomach. Like, he was down for the count for the rest of the day. Never seen that before. I don't know if it was just a bad reaction or if it was undercooked, but he's in bad shape. Like, he's in the back of the car right now near tears. Anyway, staff is fine, clearly working with what they had and doing their best. The ice cream machine broke, not their fault that stuff happens. I'm more peeved my husband's in pain, so thanks. EDIT: Yeah, I'm still rightfully steamed about this a few days later. I've messaged corporate because it's been more health related anxiety on our end that we didn't need. I gave two stars originally, but I knocked off a star because this is unacceptable.