Dutch Bros Coffee
4.6979 reviews
Certified by Dutch Bros Coffee • Feb 01, 2026
Business Details
1769 20th St., Florence, OR
97439, United States
Certified by Dutch Bros Coffee • Feb 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Feb 01, 2026
https://www.dutchbros.com/locations/or/florence/1769-20th-st.
Certified by Dutch Bros Coffee • Feb 01, 2026
About
Certified by Dutch Bros Coffee • Feb 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Feb 01, 2026
Hours
Certified by Dutch Bros Coffee • Feb 01, 2026
Reviews
4.6
979 reviews
5 stars
733
4 stars
140
3 stars
55
2 stars
18
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers frequently praised the staff for being friendly, polite, and engaging.
Drink Quality
While many enjoyed the drinks, some customers reported inconsistencies in drink preparation and flavor.
Service Speed
Most reviews highlighted quick service, although a few noted longer wait times during busy periods.
Customer Experience
Several customers expressed dissatisfaction with order accuracy and customer service in specific instances.
Pricing Concerns
Some customers mentioned that prices are high, making it difficult for frequent visits.
- LHLucy Heath1 day ago5.0I love Dutch bros sadly there are none near where I live but when we are visiting family we always make sure to get some. The people work here are always super nice. And the coffee and non coffee drinks are all delicious. Only problem is all the options how can you just choose one!
- SJScott JohnsonJan 11, 20265.0The staff is always nice and friendly.
- AMAl MinorDec 5, 20251.0RUDE
- AAanreyno47Oct 26, 20255.0Delicious Drink
- WFWallace ForemanOct 9, 20255.0Fantastic beverages and awesome baristas Edit: accidentally gave one star, you all deserve 10 stars
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including coffee, espresso, smoothies, tea, chai tea, frozen coffee, cold brew, hot chocolate, and kids drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer caffeine-free drinks?
Yes, caffeine-free options include drinks with decaffeinated espresso such as mocha, latte, breve, plus Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What are the business hours at the Dutch Bros Coffee located at 1769 20th St., Florence?
The location is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Can I order ahead or use curbside pickup at this Dutch Bros location?
Yes, this Dutch Bros location offers curbside pickup, but does not offer delivery. You can order ahead through their app or website.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at a shop with no limit to points accumulation. If you forget your phone, just give your broista your phone number to earn points.
Are there nearby coffee shops close to Dutch Bros Coffee at 1769 20th St.?
Yes, there are other coffee shops nearby including another Dutch Bros Coffee location and Starbucks, which you might want to visit for coffee variety or to meet friends.
Which nearby places can I visit for food options around Dutch Bros Coffee?
Nearby food options include McDonald's for fast food, Pizza Hut for pizza, and Treasure Cove, a bar and grill restaurant.
Are there any nearby recreational or park areas near Dutch Bros Coffee?
Yes, Honeyman State Park Florence Oregon is nearby, ideal for outdoor activities and relaxing before or after your visit.
Does Dutch Bros Coffee at this location have a phone number for orders or inquiries?
No, this location does not have a phone line. They prefer to interact face-to-face at the window for orders and customer service.
Brand Certified Facts from Dutch Bros Coffee
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