Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
633 reviews
5 stars
249
4 stars
160
3 stars
98
2 stars
50
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers enjoying the ice cream and burgers, while others reported soggy fries and overly salty chicken.
Service Issues
Numerous complaints about slow service, rude staff, and incorrect orders, indicating a need for better training and management.
Cleanliness
Some customers noted cleanliness in the dining area and bathrooms, while others reported dirty tables and unsanitary conditions.
Customer Experience
Positive interactions with some staff contrasted with negative experiences involving rudeness and lack of attention to customers.
Pricing Concerns
Customers expressed dissatisfaction with pricing, particularly regarding charges for condiments and perceived value for money.
- JOJoseph O'ConnorOct 27, 20252.0Food wasn't that good
- EGEric GardnerOct 18, 20251.0This should be closed immediately. How dare they call this a Dairy Queen 😡
- JFJim FordOct 7, 20251.0Horrible customer service experience.
- SBSherryl BallSep 26, 20254.0Friendly fairly quick always a familiar favorite treat for lunch on the go.
- SNScout NavarretteSep 19, 20251.0If I could give 0 stars I would, I was whistled at to get my attention. Got my bag in the drive through and it looks like a trash bag after you eat
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Florence, OR?
The Dairy Queen Grill & Chill in Florence, OR is open daily from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Florence?
It is located at 125 Hwy 101, Florence, OR 97439-9647, US.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and offer DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they have drive-thru service as well as indoor seating with booster seats and high chairs available, making it family-friendly and good for kids.
Is Dairy Queen Grill & Chill wheelchair accessible and do they provide free WiFi?
Yes, the location is wheelchair accessible and offers free WiFi for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and get exclusive deals by downloading their app, or order online for pickup via their order URL.
What are some nearby attractions that I can visit before or after going to Dairy Queen Grill & Chill?
Nearby attractions include Sutton Lake, Oregon Dunes National Park, and Veteran's Memorial Park, great spots to enjoy nature and outdoor activities.
Are there other dining options near Dairy Queen Grill & Chill in Florence?
Yes, nearby dining options include The Firehouse Restaurant & Lounge, Nosh Eatery, Mari's Kitchen, Spice, and The Hukilau for a variety of cuisines.
Where can I find accommodations close to Dairy Queen Grill & Chill in Florence?
Nearby hotels and inns include Old Town Inn, River House Inn (a Baymont by Wyndham), Edwin K Bed & Breakfast, Super 8 by Wyndham Florence OR, and Lighthouse Inn-Florence.
What amenities make Dairy Queen Grill & Chill a family-friendly destination?
The location offers booster seats, high chairs, restrooms, wheelchair accessibility, free WiFi, drive-thru service, and a welcoming environment for children and families.