Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
638 reviews
5 stars
251
4 stars
161
3 stars
100
2 stars
50
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and poor customer service experiences.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others complained about cold, soggy, or overly salty food.
Staff Training
Many reviews indicated a need for better training of staff, particularly in customer service etiquette and order accuracy.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Pricing Concerns
Several customers felt that prices were too high for the quality of food and service received.
- TSTaylie SmithJan 3, 20263.0On 1/2/2026 we went in the evening to get desert. Ice cream was good, as always, but the experience was frustrating because online it says open until 10pm, on the sign on the door it said on Fridays open until 9:30pm but they had already closed the lobby and we were told it closed at 9pm everyday. We suggested they make a new sign and we hope they check with the owner to get their hours figured out both in person and online.
- CJCarmen Bartkovich JuarezJan 1, 20263.0Messed my order up, had to eat quick because of this.
- BGBrian GroveDec 13, 20254.0All I ever get is a
- JOJoseph O'ConnorOct 27, 20252.0Food wasn't that good
- EGEric GardnerOct 18, 20251.0This should be closed immediately. How dare they call this a Dairy Queen 😡
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Florence, OR?
The Dairy Queen Grill & Chill in Florence, OR is open daily from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Florence?
It is located at 125 Hwy 101, Florence, OR 97439-9647, US.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and offer DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they have drive-thru service as well as indoor seating with booster seats and high chairs available, making it family-friendly and good for kids.
Is Dairy Queen Grill & Chill wheelchair accessible and do they provide free WiFi?
Yes, the location is wheelchair accessible and offers free WiFi for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and get exclusive deals by downloading their app, or order online for pickup via their order URL.
What are some nearby attractions that I can visit before or after going to Dairy Queen Grill & Chill?
Nearby attractions include Sutton Lake, Oregon Dunes National Park, and Veteran's Memorial Park, great spots to enjoy nature and outdoor activities.
Are there other dining options near Dairy Queen Grill & Chill in Florence?
Yes, nearby dining options include The Firehouse Restaurant & Lounge, Nosh Eatery, Mari's Kitchen, Spice, and The Hukilau for a variety of cuisines.
Where can I find accommodations close to Dairy Queen Grill & Chill in Florence?
Nearby hotels and inns include Old Town Inn, River House Inn (a Baymont by Wyndham), Edwin K Bed & Breakfast, Super 8 by Wyndham Florence OR, and Lighthouse Inn-Florence.
What amenities make Dairy Queen Grill & Chill a family-friendly destination?
The location offers booster seats, high chairs, restrooms, wheelchair accessibility, free WiFi, drive-thru service, and a welcoming environment for children and families.