Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
621 reviews
5 stars
243
4 stars
153
3 stars
98
2 stars
50
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and order inaccuracies, indicating a need for better training and management.
Food Quality
Mixed reviews on food quality, with some praising the ice cream and burgers while others complained about salty, soggy, or cold items.
Cleanliness
Some customers noted cleanliness in the dining area and bathrooms, but others reported dirty tables and unsanitary conditions.
Customer Experience
While some customers had positive interactions with friendly staff, many expressed frustration over poor service and lack of attention.
KP
Kym Prater
Jan 24, 2026
5.0
Great place to eat
VL
virgil lehman
Jan 20, 2026
1.0
That was the rudest person I've ever met working a dairy queen drive thru. The guy handed me my blizzard into my car window and it was dripping all over the place. When I asked for some napkins to clean it up, he said "they're in the bag" and walked off. The blizzard was basically liquid by the time I got home, and I live 2 minutes away. The cheese curds were so salty I couldn't eat them., soggy too, like they were undercooked to rush the order. First and last time there.
TS
Taylie Smith
Jan 3, 2026
3.0
On 1/2/2026 we went in the evening to get desert. Ice cream was good, as always, but the experience was frustrating because online it says open until 10pm, on the sign on the door it said on Fridays open until 9:30pm but they had already closed the lobby and we were told it closed at 9pm everyday. We suggested they make a new sign and we hope they check with the owner to get their hours figured out both in person and online.
CJ
Carmen Bartkovich Juarez
Jan 1, 2026
3.0
Messed my order up, had to eat quick because of this.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Florence, OR?
The Dairy Queen Grill & Chill in Florence, OR is open daily from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Florence?
It is located at 125 Hwy 101, Florence, OR 97439-9647, US.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and offer DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they have drive-thru service as well as indoor seating with booster seats and high chairs available, making it family-friendly and good for kids.
Is Dairy Queen Grill & Chill wheelchair accessible and do they provide free WiFi?
Yes, the location is wheelchair accessible and offers free WiFi for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and get exclusive deals by downloading their app, or order online for pickup via their order URL.
What are some nearby attractions that I can visit before or after going to Dairy Queen Grill & Chill?
Nearby attractions include Sutton Lake, Oregon Dunes National Park, and Veteran's Memorial Park, great spots to enjoy nature and outdoor activities.
Are there other dining options near Dairy Queen Grill & Chill in Florence?
Yes, nearby dining options include The Firehouse Restaurant & Lounge, Nosh Eatery, Mari's Kitchen, Spice, and The Hukilau for a variety of cuisines.
Where can I find accommodations close to Dairy Queen Grill & Chill in Florence?
Nearby hotels and inns include Old Town Inn, River House Inn (a Baymont by Wyndham), Edwin K Bed & Breakfast, Super 8 by Wyndham Florence OR, and Lighthouse Inn-Florence.
What amenities make Dairy Queen Grill & Chill a family-friendly destination?
The location offers booster seats, high chairs, restrooms, wheelchair accessibility, free WiFi, drive-thru service, and a welcoming environment for children and families.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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