Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
3,082 reviews
5 stars
1,288
4 stars
855
3 stars
468
2 stars
182
1 star
289
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some customers enjoying the taste while others complained about cold or poorly prepared items.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms.
Staff Performance
While some staff were praised for their friendliness, others were criticized for being unhelpful or unprofessional.
- DRDoris Ramsey3 days ago1.0Everything I order from here there's multiple items/condiments missing. This shouldn't he happening every single time. People should be getting what they're paying for.
- HHHunterJan 1, 20261.0They always get your order wrong or leave out items that you ordered.
- TETristan EspyDec 23, 20251.0Rudest staff I have ever encountered literally in my entire life. They act like they don't start at 16$ an hour, which is actually decent for fast food. I get better service at most mcdonalds, and they get paid minimum wage with almost no raises ever. You can tell this place has an employees before customers mindset. And don't even get me started on the wait times. Oh. My. God. 45 mins for 2 biggie bags and a drink. Save your time and go to the taco bell or mcdonalds down the street if you want "cheap" fast food.
- JBJames BennettDec 18, 20251.0Incredibly slow.
- CJChris JacobsDec 5, 20251.0The slowest and dirtiest Wendy's ive ever been too. This place is garbage.
Frequently Asked Questions About Wendy's
Is W. 11th 4 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on 2401 W. 11th St.?
The drive-through at Wendy's on 2401 W. 11th St. in Eugene, OR is open daily from 6:00 AM to 3:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's at 2401 W. 11th St. offers delivery and takeout services, and you can order via their app or website at order.wendys.com.
Can I dine in at Wendy's on West 11th Street?
Yes, this Wendy's location serves dine-in customers as well as offering drive-thru and delivery options.
Does this Wendy's restaurant serve breakfast?
Yes, the Wendy's at 2401 W. 11th St. serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on 2401 W. 11th St.?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's on W. 11th St. with questions or feedback?
You can call Wendy's at (541) 344-4488 or reach their Customer Care team via live chat or message through their Contact page at wendys.com/contact-us. You can also complete a customer satisfaction survey referencing your visit details.
Are there any nearby gas stations near Wendy's at 2401 W. 11th St.?
Yes, there's a Chevron gas station close to Wendy's, which is convenient if you need to refuel before or after your meal.
What nearby restaurants can I visit before or after dining at Wendy's on West 11th St.?
Nearby you can find Ye Olde Pancake House, which is a great spot for breakfast and brunch, or try local cafes like MetroBru or PlaySpace Cafe for casual dining or coffee.
Are there any nearby automotive services close to Wendy's at 2401 W. 11th St.?
Yes, nearby automotive services include Oregon Service Centers, AutoZone for parts and repairs, Kustom Auto Body for bodywork, and the West 11th Car Wash for vehicle cleaning.
Where can I find Wendy’s menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place an order online at https://order.wendys.com for your preferred location.