Brand Certified
Wendy's
3.9(3086 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2401 W. 11th St., Eugene, OR
97402, United States
Certified by Wendy's • Mar 01, 2026
(541) 344-4488
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/or/eugene/2401-w-11th-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
3,086 reviews
5 stars
1,284
4 stars
858
3 stars
472
2 stars
181
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Feedback on staff was inconsistent, with some praising friendly service while others reported rude or unhelpful behavior.
- MHMikey Hunsaker3 days ago1.0Spent 50 on door dash to get food they never made it then they closed the store now I’m down 50 super cool thanks guys
- JJJoeFeb 18, 20264.0_____ classic Wendy's dining experience with great staff, fixing up the classic Wendy's Menu ✨️
- SBStephen BrockFeb 16, 20261.0Spicy chicken sandwich was dry and tasted like cardboard. Fries were way over cooked. The order took 35 minutes. Threw the food out, it was inedible. The Frosty was the only thing worthwhile. Will not be back ever.
- SZSue zFeb 8, 20261.0My husband was at Wendy's yesterday morning and bought a Frosty ticket for a year. He was not wearing his glasses. He looked at it when he got back at the hospital where he was staying while his sister recovers from surgery. He is a Godly man and completely honest. He went back to Wendy's this morning and the clerk refused to give him a 2026 ticket. She argued with him and continued to argue with him. Her refusal to admit their mistake and make it right was appalling. She said they threw all the 2025 tickets out but the fact that they gave him a 2025 and he had no other was evidence they weren't all gone. Our family will boycott Wendy's until you make it right. Shame on you!
- LMLesley MoeJan 25, 20263.0Service was impersonal. Tables and were sticky and bathrooms unkept. There was nothing to put your ketchup in to bring to the tables. Although they did have stylized lounge seating and a nice fireplace in the middle of the seating area, it didn't bring an ambiance of dining experience.
Frequently Asked Questions About Wendy's
Is W. 11th 4 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on 2401 W. 11th St.?
The drive-through at Wendy's on 2401 W. 11th St. in Eugene, OR is open daily from 6:00 AM to 3:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's at 2401 W. 11th St. offers delivery and takeout services, and you can order via their app or website at order.wendys.com.
Can I dine in at Wendy's on West 11th Street?
Yes, this Wendy's location serves dine-in customers as well as offering drive-thru and delivery options.
Does this Wendy's restaurant serve breakfast?
Yes, the Wendy's at 2401 W. 11th St. serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on 2401 W. 11th St.?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's on W. 11th St. with questions or feedback?
You can call Wendy's at (541) 344-4488 or reach their Customer Care team via live chat or message through their Contact page at wendys.com/contact-us. You can also complete a customer satisfaction survey referencing your visit details.
Are there any nearby gas stations near Wendy's at 2401 W. 11th St.?
Yes, there's a Chevron gas station close to Wendy's, which is convenient if you need to refuel before or after your meal.
What nearby restaurants can I visit before or after dining at Wendy's on West 11th St.?
Nearby you can find Ye Olde Pancake House, which is a great spot for breakfast and brunch, or try local cafes like MetroBru or PlaySpace Cafe for casual dining or coffee.
Are there any nearby automotive services close to Wendy's at 2401 W. 11th St.?
Yes, nearby automotive services include Oregon Service Centers, AutoZone for parts and repairs, Kustom Auto Body for bodywork, and the West 11th Car Wash for vehicle cleaning.
Where can I find Wendy’s menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place an order online at https://order.wendys.com for your preferred location.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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