Taco Bell

3.8
1373 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2890 West 11th Ave in Eugene. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2890 West 11th Ave, Eugene, OR
97402, United States

Hours

Reviews

3.8
1,373 reviews
5 stars
534
4 stars
341
3 stars
281
2 stars
86
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor interactions.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Wait Times

Customers frequently mention long wait times, both in the drive-thru and for in-store orders, impacting overall satisfaction.

Food Quality

While some reviews highlight good food quality, others report issues such as cold or improperly prepared items.

Kiosk Ordering

The push for kiosk ordering has received mixed feedback, with some customers finding it inconvenient and impersonal.
  • IR
    Iris Rodriguez
    2 days ago
    1.0
    I never write reviews but everytime I specifically come to this Taco Bell, the employees, both male and female, seem incredibly rude. The customer service is horrible. The manager needs to have a serious talk about attitude. One of the girls inside gave me a nasty ahhhh look like girl your working be MORE professional and they got our order wrong on top of that…
  • RH
    russell hillebrand
    Nov 12, 2025
    5.0
    Food is better than any other taco bell in town
  • TT
    trmn
    Oct 8, 2025
    1.0
    Took them 2 and a half hours to door dash 2 burritos.
  • SW
    Susan Willingham
    Sep 30, 2025
    3.0
    I prefer drive thru as there are no menus posted any longer and people have to use the kiosk to order.
  • BG
    B Goodrich
    Sep 11, 2025
    1.0
    When I walked into the establishment, I walked up to the counter to place my order. Your worker came back from the back and asked me if I was picking up an order and I said no. I would like to place an order to go. She then pointed to the kiosk behind me and said “you can use that.” Now to me, this is rude because if I wanted to use the kiosk, I would’ve walked up to the kiosk. I don’t know how to use those things. I don’t want to use those things. I would rather talk to a person. This was my first job ever, and when I worked here if you were covering drive-through, sometimes you had to cover the lobby too . It’s just how it works. She was rude so I just got in my car and went through the drive-through instead. When in all reality, the whole reason why I went to Taco Bell was to use the bathroom but I figured they wouldn’t let me use it unless I bought something so I walked in there but then that interaction happened and so I went to the drive-through, but I still bought something so they still got my service it just that worker was rude.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on 2890 West 11th Ave, Eugene?

The drive-through is open daily from 7:00 AM to 4:00 AM the next day.

Can I order ahead for pickup or delivery at this Taco Bell location?

Yes, you can order ahead online or via the mobile app for pickup at the restaurant or get it delivered.