Subway

3.5
164 reviews
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Business Details

4724 Royal Avenue West, Eugene, OR
97402, United States
(541) 688-0652
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Eugene Subway® Restaurant at 4724 Royal Avenue West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4724 Royal Avenue West, Eugene, OR
97402, United States

Hours

Reviews

3.5
164 reviews
5 stars
60
4 stars
45
3 stars
15
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Numerous reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.

Coupon Policy

Customers expressed frustration over the refusal to accept coupons and promotions, impacting their overall experience.

Food Quality

Feedback varied on food quality, with some praising freshness while others reported stale ingredients and poorly made sandwiches.

Cleanliness

While some noted cleanliness, others pointed out issues with hygiene practices and unkempt dining areas.
  • RR
    Rj Reese
    Oct 24, 2025
    1.0
    Service here has tanked the long hair dude with glasses who works there complains and talks bad about other customers orders infront of customers seems to be a common thing down here in Eugene sadly lack of good customer service idk if people realize nobody is forcing them to work at these places it’s sad
  • SW
    Sage Witts
    Jul 30, 2025
    1.0
    It is Tuesday July 29th at 9:30pm they are open until 10pm. I have called them about 8 times... No answer. The worker is standing behind the counter on their cell phone, with the open sign turned off and the lights turned off. Somebody needs to get fired.
  • JJ
    Jennivieve
    Jul 15, 2025
    1.0
    They will not accept any coupons! Missing vegetables and no toasting! Wow!
  • SN
    Stef N
    Jun 10, 2025
    1.0
    Had to drive back after sandwiches were made wrong. Asked for my info to be given to manager, first he was going to but when he realized I wanted to complain I wasn’t priority the order that came through was- which I hope he made right so they won’t have to com back. If this location would allow customers to speak to a manager that would be nice but she isn’t available for two days and then not again for another 4 days
  • TV
    Thomas Vanberg
    Mar 4, 2024
    5.0
    Like it a lot
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4724 Royal Avenue West, Royal West Shopping Center, Eugene, OR 97402.

What are the operating hours of the Subway at Royal West Shopping Center?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.