Subway

3.7
205 reviews
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Business Details

2704 Willakenzie Road, Eugene, OR
97401, United States
(541) 431-1158
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Eugene Subway® Restaurant at 2704 Willakenzie Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2704 Willakenzie Road, Eugene, OR
97401, United States

Hours

Reviews

3.7
205 reviews
5 stars
87
4 stars
40
3 stars
32
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting negative experiences with staff behavior and management responsiveness.

Order Accuracy

Multiple reviews highlight issues with incorrect orders and missing items, leading to customer dissatisfaction.

Product Availability

Customers frequently noted that menu items and coupons were unavailable, causing frustration and disappointment.

Food Quality

While some customers praised the quality of the sandwiches, others reported issues with portion sizes and freshness.

Cleanliness

The restaurant generally received positive remarks for cleanliness, although some reviews mentioned inconsistencies.
  • AT
    Avery Templeman
    3 days ago
    1.0
    Thanks for the one piece of bacon on my BLT. Oh wait I ordered BLTS, so that mean I got two pieces of bacon overall!!:)
  • LL
    leaon lark
    4 days ago
    1.0
    Honestly the lady who wrang me up scoffed at me when I scoffed at me when I didn't tip her because of her lack of costemer service the lady refused too speak up so I could hear her and got annoyed cause I was doing 2 foot long subs she just stood there glaring at the person with me very disrespectful needs too have better customer service skills
  • SC
    Sandra C
    Dec 12, 2025
    1.0
    My mistake for ordering at the wrong location, but apparently it’s not a priority to refund the customer. Was told it would get voided out today. However, I discovered that didn’t happen. No phone call to at least let me know they couldn’t void it. I called and was told to wait until Monday because the manager didn’t answer the phone on the weekends. Why can’t there be an option on the app to cancel? Would make things less complicated and a lot easier. Hoping to get my money back sooner than later.
  • JB
    J “Burner”
    Oct 26, 2025
    1.0
    Arrived at the location no customers in the store. I used the mobile app to get an online coupon and placed my order. Customers then started to arrive they then proceeded to help out all of the new customers before making mine. Ended up waiting 25 minutes on my sandwiches. Good sandwich though
  • S3
    Starballs 3000
    Sep 17, 2025
    1.0
    Doesn’t take coupons.
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Frequently Asked Questions About Subway

What types of meals are served at Subway on 2704 Willakenzie Road?

Subway serves breakfast, lunch, and dinner daily.

What are the operating hours for Subway at 2704 Willakenzie Road, Eugene?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday 8:00 AM to 10:00 PM, and Sunday 9:00 AM to 10:00 PM.