Subway

3.7
578 reviews
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Business Details

1985 Empire Park Dr, Eugene, OR
97402, United States
(541) 607-6978
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Eugene Subway® Restaurant at 1985 Empire Park Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1985 Empire Park Dr, Eugene, OR
97402, United States

Hours

Reviews

3.7
578 reviews
5 stars
231
4 stars
147
3 stars
89
2 stars
39
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for friendliness, while others were reported as rude or unprofessional.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and tasty sandwiches, while others reported stale ingredients and incorrect orders.

Cleanliness

Concerns about cleanliness, with reports of dirty tables and unsanitary conditions in the restroom.

Staffing Issues

Frequent mentions of understaffing leading to slow service and incorrect orders, particularly during busy times.

Drive-Thru Experience

Negative feedback regarding the drive-thru service, including long wait times and lack of acknowledgment from staff.
  • PC
    Patti Carslay
    Dec 13, 2025
    3.0
    I did the healthy Chicken Sub. It was good and I would order again. It was a six inch I got my friend a foot long meatball sub and paid only a dollar more. Felt like I was kinda ripped off. Food was good though, I will be back.
  • JV
    J Vermeil
    Dec 2, 2025
    5.0
    Details are this store is amazing
  • CC
    carson
    Dec 1, 2025
    1.0
    The details are that I spent $21 and they wouldn’t take a $50 bill. They didn’t tell me until I was paying. I was very rude about it because that is the only way I wanted to pay. My thing is if you are not taking $50 bills then post it at the door and the cash register. Be smart about it instead of being stupid.
  • MO
    monica olson
    Nov 14, 2025
    1.0
    The lady behind the counter was so high that my husband couldn't wait to get out of there. The sandwich was not eaten and the money was totally wasted. He says he would have even made a scene if I hadn't been with him. Now I wish he had because he is pretty upset. We have been going there for 15 years and there has never been someone so high that it was so disgusting that we threw the sandwich away. She was gross. Now he's still hungry and angry. We were so hungry, but not that hungry. He's so disgusted that we won't go back again, maybe to talk to a manager. Unfortunately we were so ready to get out of there that we said we didn't want our receipt. Now we can't make an online complaint without it.
  • MR
    Macie Rose
    Nov 6, 2025
    1.0
    I ordered 2 foot longs toasted with all veggies and recieved both with just tomato and lettuce and not toasted . Crappy customer service
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Frequently Asked Questions About Subway

What are the operating hours of Subway at 1985 Empire Park Dr in Eugene?

Subway Eugene at 1985 Empire Park Dr is open daily from 10:00 AM to 9:00 PM.

What meal options does Subway Eugene offer?

Subway Eugene serves breakfast, lunch, and dinner with a menu that includes Footlongs, 6" sandwiches, wraps, salads, and cookies.