Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3577 W 11th Ave in Eugene, OR. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Multiple customers reported unsanitary conditions in the restaurant, including dirty tables, floors, and bathrooms.
Service Quality
Customer experiences with staff varied; some praised friendly service while others reported rude or indifferent behavior from management.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong toppings.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality and preparation of the pizza, noting issues like undercooked crusts and lack of toppings.
BM
Betty Martin-Petti
Dec 20, 2025
1.0
I guess 2 items out of 5 is not too bad! Ordered the 3 stack box, 2 pizzas, bread sticks and cinnamon sticks. I ordered 1 sausage and 1 onion pizza. GOT SAUSAGE AND PEPPERONI. Noone in the family likes pepperoni so it was a wasted pizza. I paid extra for cheese bread instead of the bread sticks. GOT BREAD STICKS. I did get the cinnamon sticks. The place was clean and empty. Employees were polite. I hadn't ordered from them in a long while. Now I remember why!
JS
Josephine Sedillo
Dec 12, 2025
1.0
I went in and the whole restaurant was filthy
It was filthy dirty like it hasn't been cleaned in years
The windows were filthy dirty
I was still food on the tables it was filthy dirty and it would look like it had it been cleaned.
The flooring was filthy dirty like a dark dirtiness it needs to be really clean deep cleaned I felt uncomfortable eating the food.
I didn't even want to sit and stay because it was just disgusting and completely filthy.
The lady was nice and kind and I think this was a manager I don't think she knew how to clean or had help.
But the environment was not welcoming and it was not clean.
I am from Washington County and I've never seen a restaurant this filthy dirty and this would not this I've never seen a Pizza Hut this disgusting I just don't understand why they can't clean The restaurant it just blows me away You're serving food to people and it's not even a clean environment .
SG
Sam Giordano
Nov 26, 2025
1.0
Made me wait 25 minutes while my food was in the warmer, didnt even tell .e
RR
Rj Reese
Nov 6, 2025
1.0
Terrible rude Manager be aware of this location doesn’t deliver their pizzas on delivery. They have random people through DoorDash do it. I had somebody assault me that was delivering my food and stole half my order and when I called them all they told me to do was call the police they didn’t even care about the fact that I was assaulted and half my order was missing and then they said a driver was gonna deliver it and then they just sent it out with DoorDash again and the manager that’s working tonight on November 6 at 6 PM doesn’t even care. You can even hear it in her voice. She was just acting very rude to me and being condescending and saying what can I do for you so what else do you want when I’m missing half my order and I was promised that a real driver was going to deliver it if I knew it was coming through a third-party Company I wouldn’t have placed my order or paid for it
AN
Alberto Nino
Oct 3, 2025
5.0
The staff here are super friendly and helpful and the food quality is very good since I moved here and started coming here I’ve always been super happy with the food I highly recommend coming here for your pizza 🍕 I recommend the pan pizza 🤤🍕