Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1930 River Road in Eugene, OR. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Food Quality
Mixed feedback on food quality; some customers enjoyed the pizza while others reported issues like undercooked items and incorrect orders.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders arriving cold or incorrect.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling.
Employee Performance
While some employees received praise for their service, others were criticized for being inattentive or unhelpful.
PW
Plaedo Wellman
Dec 11, 2025
1.0
Guy working in the store was super rude. I’ll never support them again
JH
Jay Huffman
Oct 26, 2025
1.0
I ordered a few pizzas online. They were supposed to ARRIVE at around 8pm. The window given was before 8 and a few minutes after 8. It was a few minutes before 9pm when my order finally arrived. I paid an extra $6 for delivery PLUS a $5 tip and I had to wait an extra hour for my food. Had they just been honest about the wait, I would have drove to go order and pick it up. Lifelong Pizza Hut fan but you guys really dropped the ball.
CV
cathy veikins
Oct 22, 2025
2.0
The lobby had dirty floors, baseboards and major cobwebs over the door. I always say, if that's what you can see, image the areas you can't see 👀
JK
Julie Knighten
Sep 19, 2025
5.0
Wait time can be a bit long
VV
vxlspace
Jan 28, 2019
1.0
Even tho you pay 75 cent or more for the ranch they seem to love giving already pre opened ranch..... waste of 3 dollars of ranch.this is why they shouldn't charge for it.