Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,053 reviews
5 stars
665
4 stars
488
3 stars
420
2 stars
164
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality.
Cleanliness
Customers noted dirty tables and unsanitary conditions, particularly in the bathrooms.
Customer Experience
Several reviews highlighted negative experiences with staff, including dismissive attitudes and lack of empathy.
Mixed Reviews
While some customers praised the speed and friendliness of certain staff members, overall feedback was largely negative.
- MHMark H.Nov 7, 20255.0It's a 24-hour Mcdonald's so expectations shouldn't be that high especially if you order during graveyard shift. However, I work graveyard shifts and find it a nice place to get order substandard yet filling fatty food for lunch. Thanks for the diabetes McDonald's and keep on rocking. I joke, mostly, but seriously, it's a McDonald's why bother reviewing it except for boredom?
- ACAdam CraigNov 5, 20251.0I've never thrown away a plain double cheeseburger before in all my decades of eating McDonald's. Burger and bun were dry and gross. I'll go out of my way to eat at another McDonald's now
- JCJason CurrieOct 27, 20251.0Come on over to McDonald's for overpriced mini burgers.... This is supposed to be a McDouble.. More like a McRipYouOff
- MLmatthew linnOct 20, 20251.0Worst McDonald’s I’ve ever been to. Employees are incapable of completing basic tasks. Kinda wild.
- WPWilliam ParhamSep 30, 20251.0Beware of this Mc Donald’s. Jordan is rude and dismissive. He has an arrogant attitude and would rather argue than show empathy or understanding for a customer. I’ve been in the store twice and felt like a second class citizen both times I’ve been in. I don’t know if it’s because of my race, or because that’s how rude he is with every customer but he made me feel unworthy of his time or care. This is not the Mc Donald’s experience I am used to and I warn you not to support this store as you will be treated like garbage and made to feel worthless. I ordered through the app, but Jordan refused to cancel my order or offer anything to give me peace of mind. The order is still open as we speak. Jordan also refused to compensate me for the time that I wasted and the gas that I used to get to the store. The location is chronically under staffed, chronically gets orders wrong and nickle and dimes you for the smallest of items. DO NOT SUPPORT THIS PLACE IF YOU ARE A PERSON OF COLOR OR CARE ABOUT PEOLLE OF COLOR. IT ISN’T SAFE.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 659 E Broadway, Eugene?
McDonald's at 659 E Broadway, Eugene, is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's and what options are available?
You can order delivery from this McDonald's any time as delivery is available 24/7, with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order using a mobile app for this McDonald's?
You can place an order using the McDonald's App available on both Apple App Store and Google Play Store through the provided app links.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi and mobile offers?
Yes, this McDonald's location offers free WiFi and mobile offers in addition to services like drive-thru and mobile ordering.
What is the price range of this McDonald's?
The price range at this McDonald's is considered to be one, indicating affordable menu options.
Which nearby accommodations can I stay at near McDonald's Eugene location?
Nearby accommodations include Red Lion Inn & Suites Eugene, Sleep Inn, Travelers Inn Eugene University, Motel 66, and The Rive Eugene.
What nearby eateries can I visit around McDonald's at 659 E Broadway?
Nearby eateries include Peppypotamus, Chula's Restaurant and Cantina, Manola's Thai Cuisine, Pizza Hut, Carl's Jr., The Elk Horn Brewery & Cider House, Burrito Boy, Cafe Yumm!, Sam Bond's Brewing Co., Gratitude Brewing, and The Daily Bagel.
What nearby services are available around McDonald's Eugene location?
Nearby services include Northwest Self Storage, Goodwill Boutique on Broadway, Western Union, 7-Eleven convenience store, and Northwest Community Credit Union.