Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,067 reviews
5 stars
670
4 stars
488
3 stars
423
2 stars
165
1 star
321
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Food quality was inconsistent, with complaints about cold items, incorrect orders, and poor preparation.
Cleanliness
Some reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.
Customer Experience
While some customers praised friendly staff, many expressed frustration with the overall experience and management.
- USUncle Steve Smith Shelton3 days ago5.0Great cheap restaurant
- TWTrey WayG59Jan 4, 20261.0They told me they didn’t have iced coffee when I ordered it on through the app. You should just fire everybody here and just hire new people. They obviously don’t wanna do their job
- NPNancy PayneDec 31, 20251.0Usually this is a great McDonald's to go to but not really this time. The drive up service was good and the workers were were friendly but the food left something to be desired. The fries had too much salt on them. I like salt on my fries but someone got a little to generous with the salt. I ordered a fish-filet and within an hour I was throwing up. Like I said, this is usually the better McDonald's just not this time. I drive all the way from South Eugene to this McDonald's because it is usually great. The McDonald's on Willamette is horrible. The food, fries and other menu items, are horrible. It is almost always cold or cool, the fries are soggy and have been sitting too long to be served, even at the peak food hours like lunch and dinner times. The breakfast food on Willamette is almost always taste like it has been sitting around d too long. If that's not the case the egg McMuffins are usually burnt. I have not had very many good food experiences at the Willamette store. That is why I drive to the other end of town to the Franklin Blvd. store. This time it wasnt good at all. I will know think twice about going to this McDonald's again. I think I will not be going to either McDonald's store again. What a waste if I get sick from the food within the hour.
- JBJeremiah BaileyDec 26, 20251.0Yes, its Christmas day- but I went before 5pm and they were already shut down. Its all good, the Chinese food is great on Christmas day anyhow, so fresh.
- DADebra AtteberyDec 15, 20253.0Just not a big fan of thete food ...kids love it..service rude!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 659 E Broadway, Eugene?
McDonald's at 659 E Broadway, Eugene, is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's and what options are available?
You can order delivery from this McDonald's any time as delivery is available 24/7, with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order using a mobile app for this McDonald's?
You can place an order using the McDonald's App available on both Apple App Store and Google Play Store through the provided app links.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi and mobile offers?
Yes, this McDonald's location offers free WiFi and mobile offers in addition to services like drive-thru and mobile ordering.
What is the price range of this McDonald's?
The price range at this McDonald's is considered to be one, indicating affordable menu options.
Which nearby accommodations can I stay at near McDonald's Eugene location?
Nearby accommodations include Red Lion Inn & Suites Eugene, Sleep Inn, Travelers Inn Eugene University, Motel 66, and The Rive Eugene.
What nearby eateries can I visit around McDonald's at 659 E Broadway?
Nearby eateries include Peppypotamus, Chula's Restaurant and Cantina, Manola's Thai Cuisine, Pizza Hut, Carl's Jr., The Elk Horn Brewery & Cider House, Burrito Boy, Cafe Yumm!, Sam Bond's Brewing Co., Gratitude Brewing, and The Daily Bagel.
What nearby services are available around McDonald's Eugene location?
Nearby services include Northwest Self Storage, Goodwill Boutique on Broadway, Western Union, 7-Eleven convenience store, and Northwest Community Credit Union.