Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
896 reviews
5 stars
263
4 stars
205
3 stars
204
2 stars
80
1 star
144
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported cold, stale, or poorly prepared food, with some expressing concerns about hygiene and expired items.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff, particularly from management, leading to a negative customer experience.
Cleanliness
While some customers noted cleanliness, others pointed out unsanitary conditions, particularly in the bathrooms.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported rude interactions and disorganization.
Operational Hours
Customers expressed frustration over inconsistent operating hours and issues with drive-thru service.
- IXIsaac XNov 15, 20252.0Lady working the counter is a confused and rude lady
- KSKatrina SewellOct 28, 20251.0Well unfortunately I was one of those that did not get lucky coming here... I had started eating my hamburger and I pulled out of hair.... Then I looked at my hamburger and realized there is another hair. I took pictures of it because I thought they would like to know that whoever has really really light blonde hair that's very very sin and funny enough it had a split end on it... You're shedding in the food. What's disappointing as I've tried calling multiple times because when I bought the food I left and you can't reach anyone it just says" sorry this phone is not receiving messages at this time" I did rate high on the people that work there because at least everyone that I have experienced has been nice. But quite disappointed in the multiple hairs that I found... Yuck... I thought I could post pictures on here but I'm not sure where that went to but if you read this McDonald's I have a photo actually have a few photos it was that gross. Signed the unfortunate unlucky girl who got to enjoy hamburger with multiple Hairs :-(
- KPKori perpinanOct 27, 20251.0The manager has his employees gaslight customers rather than admitting a policy change.
- ACAileen CadenaOct 23, 20251.0Se tardan demasiado ,me mandaron por el Drive-true y no sabían cómo usar las máquinas pedí dos cafés y se tardaron como 30 minutos solo preparando
- ASAnna SmithOct 17, 20254.0It's just not a real warm welcoming atmosphere and the food is always subpar, even for McDonald's.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2855 Willamette, Eugene?
The McDonald's location at 2855 Willamette, Eugene is open daily from 6:00 AM to 10:00 PM for regular dining.
What are the delivery hours for this McDonald's location?
Delivery service is available every day from 5:00 AM to 11:00 PM.
Until what time is the drive-through open at McDonald's at 2855 Willamette?
The drive-through is open daily from 5:00 AM until 1:00 AM the next day.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via the McDonald's delivery URL or use the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payments.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service that operates from 5:00 AM to 1:00 AM daily.
What services does McDonald's at 2855 Willamette offer?
The services offered include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit near McDonald's on Willamette in Eugene?
Near McDonald's, you can visit Mulligans Pub for drinks, Shivadas Glass Gallery for arts and crafts, and Pegasus Pizza for alternate dining options.
Are there convenient stores or other food options near McDonald's at this location?
Yes, nearby you can find 7-Eleven for convenience shopping, MOD Pizza for fast casual dining, and Southtowne Station - Eugene Food Cart Pod for diverse food truck options.
Where can I find health and wellness services near McDonald's on Willamette?
Nearby health services include BenchMark Physical Therapy for physical therapy, Eyes of the World optometrist, and Next Level Wellness, a cannabis clinic and naturopathic holistic store.