McDonald's

3.4
902 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2855 Willamette, Eugene, OR
97401, United States

Hours

Reviews

3.4
902 reviews
5 stars
264
4 stars
205
3 stars
204
2 stars
80
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers finding hair in their meals.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived deceptive pricing practices.

Staff Performance

While some staff were praised for their friendliness, others were criticized for being disorganized and unhelpful.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting unsanitary conditions in the restaurant.
  • DF
    denise fjordbeck
    Dec 23, 2025
    3.0
    Just what you expect from McDonald's. Waited almost 10 minutes for drive through order.
  • AC
    Allen Curnow
    Dec 21, 2025
    1.0
    I frequent the store regularly maybe before yesterday coffee was a dollar 75 then today I pull into the drive-thru and it's a $1.80 so you see you're in the line and now you can either pay the dollar 80 or you can walk away after waiting 5 minutes for a cup of coffee then you get up to the window and they ask you to go around the corner and wait for a cup of coffee I just have to wonder how many people you scammed out of a nickel that day and for days after you didn't advertise that you're raising the price on your coffee in fact the prices have become so ridiculous the coffee is the only reason I stopped there anymore I think it's really unfortunate and really kind of crappy that you stoop to deceptive marketing
  • BH
    Brian Hahn
    Dec 13, 2025
    5.0
    Breakfast is really good
  • GG
    Gabi
    Dec 13, 2025
    1.0
    Served me raw chicken. Still cold, on a bun. Wild! I was like “it’s not crispy…oh no! It’s not warm!”
  • SS
    SJE
    Dec 6, 2025
    1.0
    What’s happening to this place? Used to be great service and food wasn’t too bad.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2855 Willamette, Eugene?

The McDonald's location at 2855 Willamette, Eugene is open daily from 6:00 AM to 10:00 PM for regular dining.

What are the delivery hours for this McDonald's location?

Delivery service is available every day from 5:00 AM to 11:00 PM.