McDonald's

3.4
2138 reviews
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Business Details

2125 Cubit St, Eugene, OR
97402, United States
(541) 607-5834
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2125 Cubit St, Eugene, OR
97402, United States

Hours

Reviews

3.4
2,138 reviews
5 stars
666
4 stars
470
3 stars
420
2 stars
189
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude employees and long wait times, particularly in the drive-thru.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices relative to food quality, feeling that the value has decreased.

Cleanliness and Environment

While some noted cleanliness and a pleasant atmosphere, others reported issues such as staff mopping while customers were eating.
  • AL
    Amber Ladd
    Nov 13, 2025
    1.0
    I go to this McDonald's every day. I spend probably 30 to 40 dollars every other day to every day at this McDonald's. They're always so rude to us. They will not assist me. They make me go to the kiosk. It's the manager who wears plain clothes. She's blonde. They have overcharged me. And then when I've went to talk to them about it, they walk away from me, they forget stuff. And then they get mad at me when I come back. But they are very rude, very they kicked me out of going there because I didn't want to pay through the kiosk, because the kiosk kept messing up. I was told me or my family could no longer go there. I didn't yell at him. I wasn't rude to them. There's been times I have paid. And by the time I get up to the other window, they're saying I didn't or because I didn't grab my receipt even though they just got money from me, they make me pay again. But again blonde hair, she wears plain clothes, which is kind of rude. She is very mean to elderly and special needs
  • NM
    Nicole Mullen
    Nov 1, 2025
    1.0
    Horrible horrible HORRIBLE!!! I called for pick up and he immediately hung up because I have a low voice and didn't even let me order. 1 star
  • KC
    Kodi clark
    Oct 28, 2025
    1.0
    Workers suck
  • BP
    B Palmer
    Oct 5, 2025
    3.0
    Employees didnt even know what was going on...
  • KM
    Kent Morris
    Sep 26, 2025
    1.0
    Awful place to eat
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2125 Cubit St, Eugene?

McDonald's at 2125 Cubit St, Eugene is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.