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McDonald's

3.5
(801 reviews)

Business Details

1580 Coburg Rd, Eugene, OR
97401, United States
(541) 686-2528
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1580 Coburg Rd, Eugene, OR
97401, United States

Hours

Reviews

3.5
801 reviews
5 stars
253
4 stars
180
3 stars
174
2 stars
65
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews mentioned inconsistent food quality, including cold items and poorly prepared meals.

Staff Attitude

Customer service was often described as rude or inattentive, with several instances of staff being unhelpful.

Cleanliness

The cleanliness of the restaurant, including bathrooms, was criticized, with reports of unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of training for employees.
  • MM
    Megan Marin
    Feb 7, 2026
    1.0
    Went through the drive through and placed my order, they forgot part of my meal, went inside and waited at the front counter for about 5 minutes before anyone made eye contact with me. Told them nicely that they forgot part of my meal, they didn't respond- grabbed my food and gave it to me without saying a word... not a "sorry about that" or "have a good night" or anything?
  • JM
    Just Me
    Jan 26, 2026
    5.0
    Never any problems. Fast delivery. Friendly
  • GG
    Gary
    Jan 23, 2026
    3.0
    McDonald's. What more do you want?
  • JB
    Jonathan Bishop
    Oct 30, 2025
    1.0
    Didn't give Monopoly pieces
  • SL
    Soi Lampke
    Oct 21, 2025
    3.0
    yall did the management change? because this used to be the best mcdonalds in town no joke. The fries always tasted so good and everything was perfect. But recently I visited and the nuggets were like almost revolting 😭 the fries were a bit cold too. so sad to see them fall from glory like this

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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