McDonald's

3.4
789 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1580 Coburg Rd, Eugene, OR
97401, United States

Hours

Reviews

3.4
789 reviews
5 stars
247
4 stars
178
3 stars
173
2 stars
65
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a decline in overall service quality.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, undercooked items, and missing components in orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing disrespectful behavior from management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Pricing Concerns

Customers expressed dissatisfaction with rising prices, feeling that the value for money had decreased.
  • JB
    Jonathan Bishop
    Oct 30, 2025
    1.0
    Didn't give Monopoly pieces
  • SL
    Soi Lampke
    Oct 21, 2025
    3.0
    yall did the management change? because this used to be the best mcdonalds in town no joke. The fries always tasted so good and everything was perfect. But recently I visited and the nuggets were like almost revolting 😭 the fries were a bit cold too. so sad to see them fall from glory like this
  • JL
    jony lopez
    Oct 21, 2025
    1.0
    Prices are absurd now
  • MA
    Matthew Alig
    Oct 13, 2025
    1.0
    Ordered my teenage daughter lunch through the app, so she could pick it up on her lunch break from school. Management team would not allow her to pick it up, even after me calling them to explain the situation. Will never order from this location again. Worthless.
  • JL
    Joseph Langford
    Sep 24, 2025
    4.0
    Food and the service are almost okay. But this is one of the only McDonald's that is still doing self-serve drinks and free refills. I actually avoid the ones with no free refills at this point so this one gets a thumbs up

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1580 Coburg Rd, Eugene?

McDonald's is open 24 hours a day, 7 days a week at this location.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 1:00 AM.