Brand Certified
Five Guys
4.3(1633 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
495 West 7th Ave., Eugene, OR
97401, United States
Certified by Five Guys • Mar 01, 2026
(541) 357-4749
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/495-west-7th-ave
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 495 West 7th Ave. in Eugene is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
1,633 reviews
5 stars
941
4 stars
432
3 stars
135
2 stars
53
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising staff friendliness while others reported rudeness and lack of attention.
Food Quality
Food quality is inconsistent; some customers enjoyed the burgers and fries, while others complained about soggy or undercooked items.
Pricing
Many customers found the prices to be high, with some feeling the food did not justify the cost.
Cleanliness
Concerns were raised about cleanliness, particularly in the bathrooms and dining area.
Overall Experience
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others vowed not to return.
- BBBecky BurnettFeb 18, 20263.0I'm here right now at 3:50 on the 18th of February and the two woman working are talking very loud complaining about customers. They also were discussing the management very poorly. I tried joking with them and they both gave me dirty looks. On my way out I thanked Logan and the heavy set one said, "who's that your grandma?" Logan was very helpful and friendly 😀 We won't be back
- JBJody BleischJan 22, 20265.0I'll be honest, I'm a bit of a Five Guys fan and don't mind paying a little extra for a good burger over other fast food options. This place has always provided excellent service every visit, so no complaints overall on that front. The fries are good but can be a little greasy, but you get a lot in an order so more than enough food with a burger and fries. They serve to order and it's a burger joint! Can't go wrong imho.
- ALAndrew LarsenJan 21, 20261.0Good fries and hand burger
- RRRay RicoDec 31, 20252.0🍔 It's gotten Way Too Expensive!! ((Bacon Cheeseburger 13.99)) 😲 Definitely Not Worth That!! 😅 Plenty of other options here in Eugene Oregon 😉
- WMWalter MorrisDec 30, 20255.0Pretty much the best somewhat fast food burger you will ever get. They are fast, but everything is fresh and made right out where you can see it. Their milkshakes leave much to be desired. They have been very runny and thin the few times I have gotten them. I prefer the shakes you cant drink through a straw. That is really their only shortcoming. Sometimes the patties are a hair undercooked for liking, but I am a no pink in my burger person. That being said I have never gotten one that was undercooked enough to send back.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours of the Five Guys location at 495 West 7th Ave, Eugene?
This Five Guys location is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, this location offers dine-in, takeout, in-store pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from Five Guys?
You can order online at https://order.fiveguys.com/location/eugene/menu or through the Five Guys app available on iOS and Android.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free or vegetarian options?
Yes, sandwiches and veggie sandwiches are available without buns via a wrap or bowl, but cross-contamination risk exists. For details, review their allergen chart.
What is the special limited-time shake flavor currently available at Five Guys Eugene?
The coffee milkshake is back for a limited time at this Five Guys location.
Are there any nearby coffee shops I can visit before or after dining at Five Guys?
Yes, there are two Starbucks locations close by where you can enjoy coffee before or after your meal at Five Guys.
If my phone needs repair, are there any nearby options close to Five Guys?
Yes, CPR Cell Phone Repair Eugene and Cell Phone Repair stores are nearby for any mobile phone or electronics repair needs.
What other food options are available near Five Guys at 495 West 7th Ave, Eugene?
Nearby food options include Jimmy John's sandwich shop and SUBWAY if you want alternatives to burgers or fries.
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