Five Guys

4.3
1627 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 495 West 7th Ave. in Eugene is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
495 West 7th Ave., Eugene, OR
97401, United States

Hours

Reviews

4.3
1,627 reviews
5 stars
940
4 stars
430
3 stars
133
2 stars
53
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and fries while others reported soggy and undercooked items.

Customer Service

Customer service experiences vary widely; some customers appreciated friendly staff, while others reported rudeness and lack of attention.

Pricing

Many customers found the prices to be high, with some feeling the quality did not justify the cost.

Cleanliness

Cleanliness of the restaurant received mixed feedback, with some praising it while others noted issues like a filthy bathroom.
  • RR
    Ray Rico
    Dec 31, 2025
    2.0
    🍔 It's gotten Way Too Expensive!! ((Bacon Cheeseburger 13.99)) 😲 Definitely Not Worth That!! 😅 Plenty of other options here in Eugene Oregon 😉
  • WM
    Walter Morris
    Dec 30, 2025
    5.0
    Pretty much the best somewhat fast food burger you will ever get. They are fast, but everything is fresh and made right out where you can see it. Their milkshakes leave much to be desired. They have been very runny and thin the few times I have gotten them. I prefer the shakes you cant drink through a straw. That is really their only shortcoming. Sometimes the patties are a hair undercooked for liking, but I am a no pink in my burger person. That being said I have never gotten one that was undercooked enough to send back.
  • DR
    David Ramsdell
    Dec 27, 2025
    2.0
    I feel like they have gone down hill. The prices for a burger that has minimal flavor and fries that taste like oil... when I pay $20 per person to eat i would expect to have better quality food. I will not be going there anymore. McDonald's has better burgers I can't stand McDonald's.
  • AK
    Adam Kendall
    Dec 15, 2025
    5.0
    Arguably the best burger chain, this branch is quick and reliable
  • PF
    Peter Fitznīcentīght
    Nov 13, 2025
    4.0
    Food was great, staff was friendly. One of the two soda machines were out of a couple flavors but the earth did not open and swallow us whole, we just made an alternate flavor selection and joyfully proceeded to quench our thirst.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.