Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 495 West 7th Ave. in Eugene is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality, with some praising the burgers and fries while others reported soggy and undercooked items.
Customer Service
Customer service experiences vary widely; some customers appreciated friendly staff, while others reported rudeness and lack of attention.
Pricing
Many customers found the prices to be high, with some feeling the quality did not justify the cost.
Cleanliness
Cleanliness of the restaurant received mixed feedback, with some praising it while others noted issues like a filthy bathroom.
RR
Ray Rico
Dec 31, 2025
2.0
🍔 It's gotten Way Too Expensive!! ((Bacon Cheeseburger 13.99)) 😲 Definitely Not Worth That!! 😅 Plenty of other options here in Eugene Oregon 😉
WM
Walter Morris
Dec 30, 2025
5.0
Pretty much the best somewhat fast food burger you will ever get. They are fast, but everything is fresh and made right out where you can see it. Their milkshakes leave much to be desired. They have been very runny and thin the few times I have gotten them. I prefer the shakes you cant drink through a straw. That is really their only shortcoming. Sometimes the patties are a hair undercooked for liking, but I am a no pink in my burger person. That being said I have never gotten one that was undercooked enough to send back.
DR
David Ramsdell
Dec 27, 2025
2.0
I feel like they have gone down hill. The prices for a burger that has minimal flavor and fries that taste like oil... when I pay $20 per person to eat i would expect to have better quality food. I will not be going there anymore. McDonald's has better burgers I can't stand McDonald's.
AK
Adam Kendall
Dec 15, 2025
5.0
Arguably the best burger chain, this branch is quick and reliable
PF
Peter Fitznīcentīght
Nov 13, 2025
4.0
Food was great, staff was friendly. One of the two soda machines were out of a couple flavors but the earth did not open and swallow us whole, we just made an alternate flavor selection and joyfully proceeded to quench our thirst.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours of the Five Guys location at 495 West 7th Ave, Eugene?
This Five Guys location is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, this location offers dine-in, takeout, in-store pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from Five Guys?
You can order online at https://order.fiveguys.com/location/eugene/menu or through the Five Guys app available on iOS and Android.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free or vegetarian options?
Yes, sandwiches and veggie sandwiches are available without buns via a wrap or bowl, but cross-contamination risk exists. For details, review their allergen chart.
What is the special limited-time shake flavor currently available at Five Guys Eugene?
The coffee milkshake is back for a limited time at this Five Guys location.
Are there any nearby coffee shops I can visit before or after dining at Five Guys?
Yes, there are two Starbucks locations close by where you can enjoy coffee before or after your meal at Five Guys.
If my phone needs repair, are there any nearby options close to Five Guys?
Yes, CPR Cell Phone Repair Eugene and Cell Phone Repair stores are nearby for any mobile phone or electronics repair needs.
What other food options are available near Five Guys at 495 West 7th Ave, Eugene?
Nearby food options include Jimmy John's sandwich shop and SUBWAY if you want alternatives to burgers or fries.