Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
947 reviews
5 stars
682
4 stars
144
3 stars
57
2 stars
15
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, with some noting exceptional service experiences.
Drink Quality
While some customers enjoyed the drinks, others reported inconsistencies in taste and quality, with complaints about drinks being made incorrectly.
Wait Times
Several reviews highlighted long wait times, particularly during busy hours, leading to frustration among customers.
Location Issues
Some locations received negative feedback regarding rude staff and poor service, contrasting with positive experiences at other locations.
Pricing Concerns
Customers expressed dissatisfaction with pricing, describing drinks as overpriced, especially when quality was lacking.
- RNRoxanne NeumannNov 11, 20255.0This location is hard to get to due to its corner placement. Drinks were good and service was friendly.
- BKBarbara KelsoNov 1, 20255.0This is by far the best Dutch in Eugene! Everyone is kind, the order is never wrong, and they move quick. Thank you Dutch Bros you literally made my day.
- SPSophie PierceOct 26, 20255.0Thank you for helping add special treats to people's days. Great customer service at this location. Great options. Thank you kindly for helping add a smile to my birthday!
- MHMatthew HansonOct 15, 20255.0Good coffee shop yum
- YGYarumi GonzalezAug 17, 20251.0Staff has become increasingly rude over the last couple of months. I love Dutch bros but will avoid the river road location to avoid bad customer service.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 2700 River Rd., Eugene?
Dutch Bros Coffee at 2700 River Rd., Eugene is open daily from 5:00 AM to 11:00 PM.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including killer coffees, epic espresso drinks like mochas, lattes, and breves, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and more.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas at Dutch Bros Coffee are happy to customize your drink any way you'd like!
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance may vary by location.
Is there a drive-through available at the Dutch Bros Coffee location on River Rd.?
Yes, this Dutch Bros Coffee location features a drive-through service for your convenience.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not offer delivery directly. Third-party delivery services may be available in your area.
Are there any nearby places I can visit before or after enjoying a coffee at Dutch Bros on River Rd.?
Yes, nearby you can visit River Nail & Spa for beauty treatments, Green Touch Reflexology for massage therapy, or grab a pizza at Papa Murphy's. These spots make great stops before or after your coffee run.
Where can I find a gas station close to Dutch Bros Coffee on River Rd.?
Shell and Jacksons Food Stores are nearby convenience stores and gas stations where you can refuel and grab essentials close to Dutch Bros Coffee.
Are there any family-friendly services near Dutch Bros Coffee at 2700 River Rd.?
Yes, nearby you'll find My Little Children, a children's clothing store, and several beauty salons like Great Clips and Lemon Lashes, making the area family-friendly with services to fit various needs.