Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
955 reviews
5 stars
706
4 stars
138
3 stars
45
2 stars
32
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praise the friendliness and helpfulness of employees, several reviews mention rude behavior and poor attitudes from some staff members.
Order Accuracy
There are numerous complaints regarding incorrect drink orders and inconsistencies in drink preparation, leading to customer dissatisfaction.
Speed of Service
Customers frequently mention long wait times and slow service, particularly during busy periods, which detracts from their overall experience.
Drink Quality
While many customers enjoy the coffee and drink options, there are complaints about drinks being overly sweet or not meeting expectations.
- GYGloria Yurgans5 days ago5.0I found their drink selections menu difficult to make a selection; all of them sounded good !! (Granddaughter was in town visiting from out of state during the Xmas holiday and wanted a Dutch Bros drink.) Excellent service!
- TSTracy SpearsDec 5, 20254.0Good coffee, they were very polite and friendly.
- JDJosiah DeckNov 9, 20251.0Super rude young lady’s. Talking to me like I’m bothering them. Instead of saying excuse me when she said she couldn’t hear my order, I got, WHAT? In a super rude tone. Not sure why I was very polite. Always the same two young lady’s that a very rude!!
- TMThanos ManNov 7, 20251.0Waist of time
- CBChloe BumanlagNov 4, 20252.0They almost always get my order right and are fairly quick but the employees at this location always seem like they're in the worst mood of any Dutch bros location I've ever gone to. Employees here feel like they're side eyeing you the second you pull up like sorry my bad for interrupting you chatting with your friend so I can order my coffee on my way to work 😂
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee located at 1701 W. 11th Ave., Eugene?
Dutch Bros Coffee in Eugene is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer a kids menu?
Yes, Dutch Bros Coffee offers kids drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Can I customize my drink at Dutch Bros Coffee?
Absolutely! Dutch Bros broistas are happy to customize any drink to your liking, including when ordering ahead via the app.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for personal check acceptance.
How can I earn rewards and get a free birthday drink at Dutch Bros Coffee?
Download the Dutch Bros app to earn points (3 points per dollar spent) and receive a free drink reward on your birthday.
Does Dutch Bros Coffee offer curbside pickup or delivery?
Dutch Bros Coffee offers curbside pickup, but does not provide delivery themselves. Some third-party services may offer delivery options.
Where can I find Dutch Bros Coffee at 1701 W. 11th Ave. in Eugene?
Dutch Bros Coffee is located at 1701 W. 11th Ave., Eugene, OR 97402. They don’t have phone lines, so visit the location to order and enjoy your coffee.
What nearby places can I visit around Dutch Bros Coffee at 1701 W. 11th Ave.?
Nearby you can visit Papa's Pizza Parlor, Reptile Universe pet store, and the Wonder Wok Restaurant and Bar for a meal or entertainment before or after your coffee.
How can I plan a day in Eugene starting with a coffee from Dutch Bros Coffee?
Start your day with coffee at Dutch Bros at 1701 W. 11th Ave, then visit Oregon Family Dental PC for appointments, followed by a meal at Papa's Pizza, or explore Reptile Universe for unique pet experiences.
Are there fitness or beauty services near Dutch Bros Coffee at 1701 W. 11th Ave., Eugene?
Yes, Fitness Advantage Inc. gym and beauty salons like Honeybee Beauty and Elevate Beauty Bar are nearby, so you can enjoy a workout or spa treatment along with your coffee visit.