Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
692 reviews
5 stars
532
4 stars
90
3 stars
31
2 stars
13
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and energetic staff, noting their ability to handle busy times effectively.
Order Accuracy
There were mixed reviews regarding order accuracy, with some customers reporting mistakes and others expressing satisfaction with their orders.
Drink Quality
While many customers enjoyed the coffee and drink options, some expressed dissatisfaction with specific drinks and preparation methods.
Wait Times
Customers experienced varying wait times, with some noting quick service while others reported long waits during busy periods.
Atmosphere
The overall atmosphere was described as positive and uplifting, contributing to a pleasant customer experience.
- BQBrittany Quesada1 day ago2.0This location is slow and dont bother ordering ahead. Drinks are made way to sweet and just the overall disregard for people's time. It takes 20-30min almost every time I visit there. Which unfortunately is often because it's close to my work. Depending who is working the music is so loud you cant hear them or think. Not my favorite location.
- AWAnnemieke WoelbingOct 24, 20253.0Drinks are too sweet
- MMmeOct 18, 20251.0took 20 mins to get through the line to make an order
- MLMelinda LJul 5, 20251.0The people working at this stand are so obnoxious and have attitude problems. Avoid this stand at all costs!
- GOGabe OsornioJun 17, 20255.0I cannot recommend this location enough. The staff are excellent and they seldom mess up drinks, I’ve had maybe one instance where a drink I ordered wasn’t up to snuff and it was a miscommunication above all!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 311 E 11th Ave, Eugene?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM at this location.
Can I order Dutch Bros Coffee drinks ahead via an app?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android, or via the quick order links provided.
Does Dutch Bros Coffee offer a free drink on my birthday?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday. If you don’t have the app, just let your broista know.
What sugar-free flavor options are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, you can enjoy caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and decaf espresso drinks such as mochas and lattes.
What forms of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Does Dutch Bros Coffee at 311 E 11th Ave offer drive-through and curbside pickup services?
This location offers drive-through service and curbside pickup, but does not offer delivery.
What nearby food options are available around Dutch Bros Coffee at 311 E 11th Ave?
You can visit Cheba Hut Toasted Subs and The Cannery nearby for sandwiches and restaurant dining options before or after grabbing your coffee.
Are there any local real estate agencies near Dutch Bros Coffee at 311 E 11th Ave?
Yes, multiple real estate agencies such as Turning Point Realty Group, Stellar Home Team, and Better Homes and Gardens Real Estate Equinox are close by if you're exploring local properties.
What financial services are near Dutch Bros Coffee at 311 E 11th Ave?
SELCO Community Credit Union is nearby, providing credit union services and ATMs to help you manage your finances conveniently when visiting Dutch Bros.