Dutch Bros Coffee

4.5
742 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
1633 Coburg Rd., Eugene, OR
97401, United States

Hours

Reviews

4.5
742 reviews
5 stars
545
4 stars
116
3 stars
36
2 stars
17
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and long wait times.

Coffee Quality

While many customers enjoy the coffee and drinks, there are complaints about inconsistent quality and incorrect orders.

Atmosphere and Accessibility

The location's setup has received criticism for being chaotic and difficult to navigate, impacting the overall customer experience.

Staff Friendliness

Despite some negative experiences, many reviews highlight the friendliness and positive attitude of the staff.

Loyalty and Promotions

Customers appreciate the loyalty program and promotional items, although some express dissatisfaction with recent changes to the rewards system.
  • RR
    Ralph
    Nov 12, 2025
    5.0
    One of the better DB in this market. Always making good drinks. Very kind/friendly (uncommon for Eugene.) Always greeted with a smile and excellent service.
  • JS
    Jenny Strub
    Oct 22, 2025
    1.0
    I went to go get my morning coffee. The security guard is sending people to drive the wrong way around the parking lot when its busy claiming people are blocking traffic when they are not. And the person is rude. The person is going to cause an accident and cost you customers. I counted at least 5 cars that left Dutch Brothers and went to the Human Bean instead.
  • BS
    Brenda Syrie
    Oct 12, 2025
    5.0
    Always great service. Dutch Bros has an incredible business model.
  • TC
    Tiffany Chaney
    Oct 5, 2025
    1.0
    10/5/2025@ 8:40am The service has been going down over the last year. The employees are more interested in playing with each other and not assisting customers I sat in line for over 10 mins 3 employees looked at us and walked away not saying a word I could see them and hear them playing around and not assisting/ acknowledging me. I ended up have to get out of the car and placing the order at the window and they still messed it up.
  • DD
    Donna
    Sep 14, 2025
    5.0
    Whether it's a hot or cold drink, they're made to perfection 🥰

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!