Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
919 reviews
5 stars
435
4 stars
246
3 stars
126
2 stars
44
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, ranging from fast and friendly to rude and inattentive.
Food Quality
While some customers enjoyed the food, others complained about small portion sizes, reheated items, and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in restrooms and food preparation areas.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration.
Atmosphere
The atmosphere received positive remarks for being festive and welcoming, although some noted issues with navigation in the parking lot.
- ATAshley Thompson-Saukko6 days ago5.0Excellent customer service, extremely fast and delicious. Will be back
- SHSusanne HovisDec 28, 20255.0Clean, efficient service... thank you DQ!
- MMMatt McGillDec 21, 20255.0Just used online order for pickup, was really fast!
- JLJay LindlyDec 21, 20251.0Why am I being asked if I want to tip on drive through orders? That sucks.
- CSCarrie StewartNov 9, 20252.0I'm giving the food a low rating based on the 4 piece chicken strip basket. Bought it today for my son and I have never seen such small strips!! And for $10!! So not worth it!! And we always have to park and wait for our food to be brought out!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1602 Coburg Rd, Eugene?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, it is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for your convenience.
Can I find free WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available at Dairy Queen Grill & Chill.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, they offer both indoor seating and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and has high chairs available.
What specialties can I expect at Dairy Queen Grill & Chill?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com cakes.
Are there other ice cream shops near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen ice cream shop nearby, located close to 1602 Coburg Rd in Eugene.
What nearby locations can I visit for a coffee or cafe experience before or after visiting Dairy Queen Grill & Chill?
Dutch Bros Coffee and Baileys Cafe and Bottle Shop are nearby places where you can enjoy coffee or a cafe experience.
Are there fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, F45 Training Coburg Road gym and Transcend Healing Arts spa and massage therapy are nearby for fitness and wellness needs.