Brand Certified

Dairy Queen Grill & Chill

4.0

(926 reviews)

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Business Details

1602 Coburg Rd, Eugene, OR

97401-4848, United States

(541) 343-6005

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

1602 Coburg Rd, Eugene, OR

97401-4848, United States

Get Directions

Hours

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 10:00 PM

Sunday10:00 AM - 10:00 PM

Reviews

4.0

926 reviews

5 stars

438

4 stars

248

3 stars

126

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted fast service, especially during drive-thru orders.

Food Quality

Mixed reviews on food quality; some praised the ice cream and burgers, while others complained about small portions and reheated items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and others reporting rude interactions and order mistakes.

Cleanliness

Concerns were raised about cleanliness, particularly in restrooms and food handling practices.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

BG
Bo Gacious
Feb 21, 2026
1.0
25 minutes for a blizzard. Insanity.
SS
scott shanks
Feb 6, 2026
2.0
We've been here multiple times we usually get vanilla chocolate dipped cones and every single time they charge us for a medium and the ice cream is more like a small size doesn't even fill the cone all the way and also it's hardly dipped in the chocolate not even to the cone every time
TB
Teri Brassfield
Jan 18, 2026
5.0
Ice cream is the best
AT
Ashley Thompson-Saukko
Jan 6, 2026
5.0
Excellent customer service, extremely fast and delicious. Will be back
SH
Susanne Hovis
Dec 28, 2025
5.0
Clean, efficient service... thank you DQ!

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph

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