Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
670 reviews
5 stars
267
4 stars
185
3 stars
111
2 stars
35
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
There were numerous complaints about food being served cold, incorrect items, and concerns over food safety.
Cleanliness
The restaurant's cleanliness was inconsistent, with some customers noting dirty conditions and others reporting a clean environment.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
- DPDaniel Pearson1 day ago5.0Excellent, quick, competent service here, onions and tomatoes were fresh and smelled/tasted great, bathroom was very clean.
- KVKodie VanderwelDec 17, 20252.0Took forever to get a single blizzard, not even during a rush and it wasn't even the right one. I ordered a chocolate blizzard with chocolate chunks, which got repeated back to me exactly as stated. I dont like vanilla, I wanted chocolate. They handed me it at the window and said its a chocolate chip blizzard which is vanilla ice cream. Cmon dude what the hell.
- FLFranki LDec 9, 20254.0The drive thru moved quickly, the staff was friendly and efficient. The food was pretty good and portion was decent. The price was a little bit more I thought it should be.
- USUncle Steve Smith SheltonOct 22, 20255.0Chicken strips fries and Carmel milkshake and toast
- BMB MAIEROct 14, 20251.0Very dirty restaurant...lots of flies landing on table and food Floors were disgusting...
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Eugene offer?
Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® Treats.
What are the operating hours for Dairy Queen Grill & Chill on weekends?
The Dairy Queen in Eugene is open from 11:00 AM to 9:30 PM every Saturday and Sunday.
Is the Dairy Queen Grill & Chill location at 2530 River Rd wheelchair accessible?
Yes, this Dairy Queen location is wheelchair accessible and welcomes families and children.
Does Dairy Queen Grill & Chill at 2530 River Rd offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Are there outdoor seating options available at the Dairy Queen on River Rd?
Yes, outdoor seating is available at this Dairy Queen location for customers who prefer to dine outside.
Can I place a mobile order or use an app for deals at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and access exclusive deals by downloading Dairy Queen's app.
What are some nearby dining options near Dairy Queen Grill & Chill in Eugene?
Nearby dining options include KFC for chicken meals, Wayback Burgers for burgers, China Seas Restaurant for Chinese cuisine, Subway for sandwiches, Track Town Pizza for pizza, and Shari's for American-style food.
What local services and businesses are near Dairy Queen Grill & Chill?
Nearby services include Santa Clara Animal Hospital for pet care, Navy Recruiting Station for public services, Pacific Cascade Federal Credit Union for banking, and Emerald City Family Chiropractic for health and wellness.
Are there nearby facilities for families visiting Dairy Queen at River Rd?
Yes, families can find amenities like the Northwest Eugene Family Dental and Sarah May Acupuncture & Wellness close by, which supports family health and wellness needs.
Where can I find the contact information and online ordering for Dairy Queen Grill & Chill at 2530 River Rd?
You can call the location at +1 541-461-2586 and place orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/18549/.