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Dairy Queen Grill & Chill

3.8
(672 reviews)

Business Details

2530 River Rd, Eugene, OR
97404-2094, United States
(541) 461-2586
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2530 River Rd, Eugene, OR
97404-2094, United States

Hours

Reviews

3.8
672 reviews
5 stars
268
4 stars
186
3 stars
111
2 stars
35
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and efficient staff, while others reported rude behavior and long wait times.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others reported cold or improperly prepared food.

Cleanliness

The cleanliness of the restaurant received positive feedback, but some customers noted unsanitary conditions and issues with flies.

Order Accuracy

There were multiple complaints about incorrect orders and poor handling of food, leading to customer dissatisfaction.

Customer Experience

Several reviews highlighted negative experiences related to staff behavior and management responses, impacting overall customer satisfaction.
  • MB
    Mark Ball
    Feb 19, 2026
    5.0
    How to stop get my cherry dipped cone, they are awesome.
  • DY
    David York
    Feb 17, 2026
    4.0
    After visiting the dairy Queen on hwy 99 River Rd location is much much cleaner the people are pleasant and not rude the chicken strips and the frys are nice and hot not nice to be able to sit in a clean place. Don't bother with hey 99 location drive over to the River Rd location.
  • DP
    Daniel Pearson
    Jan 11, 2026
    5.0
    Excellent, quick, competent service here, onions and tomatoes were fresh and smelled/tasted great, bathroom was very clean.
  • KV
    Kodie Vanderwel
    Dec 17, 2025
    2.0
    Took forever to get a single blizzard, not even during a rush and it wasn't even the right one. I ordered a chocolate blizzard with chocolate chunks, which got repeated back to me exactly as stated. I dont like vanilla, I wanted chocolate. They handed me it at the window and said its a chocolate chip blizzard which is vanilla ice cream. Cmon dude what the hell.
  • FL
    Franki L
    Dec 9, 2025
    4.0
    The drive thru moved quickly, the staff was friendly and efficient. The food was pretty good and portion was decent. The price was a little bit more I thought it should be.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Eugene offer?

Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® Treats.

What are the operating hours for Dairy Queen Grill & Chill on weekends?

The Dairy Queen in Eugene is open from 11:00 AM to 9:30 PM every Saturday and Sunday.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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