Chipotle Mexican Grill

2.5
116 reviews
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Business Details

2840 Willamette St, Eugene, OR
97405, United States
(458) 239-6547
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle S. Eugene is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2840 Willamette St, Eugene, OR
97405, United States

Hours

Reviews

2.5
116 reviews
5 stars
33
4 stars
8
3 stars
1
2 stars
13
1 star
61
  • TT
    Troy
    2 days ago
    4.0
    Food is great. I always used to order ahead and pick up inside, but then one time they were randomly closed for staffing issues, so now I use the drive up line, which is easy and rarely crowded. The parking lot is kind of stupid.
  • JC
    Junior Contreras
    4 days ago
    5.0
    Love this place always come here super quick lines good service never had any problems great atmosphere
  • RM
    rav Meow
    Oct 18, 2025
    3.0
    Ordered a bowl online waited 20 minutes for it and when I got it only one half of the bowl had food in it 😭 the other side was just empty the past few times I've been here there's always been smth wrong the pmo system broke once I went there the doors were locked during working hours but other times walk in order has been fine w normal portions ( filling up the bowl )
  • NS
    Naja Sweeney
    Oct 18, 2025
    1.0
    Staring at the 'Open 1045-11p daily' sign while standing behind a locked door as an employee eats in the dining area ignoring me at 11:15am. Terrible customer service.
  • CL
    Crista Lawson
    Oct 9, 2025
    1.0
    This Chipotle has to be one of the worst I’ve ever been to. Nothing is ever prepared right — the rice is still hard, queso is grainy, fajitas are soggy, salsas have no flavor, chips have no salt and are almost always either under or over cooked, or everything is too salty, or it’s barely even edible. The staff are dismissive and checked out, the portions are small, they’re always out of things. It’s a real bummer since we don’t have much in South Eugene. I’m not sure why it’s gone on like this, but I’m disappointed almost every time. The state of this location is bordering on unacceptable. I’ve had 1-2 okay meals here, but they were a fluke. Somebody please get this location on track! The campus location is great, maybe do some cross-training?!?
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in S. Eugene offer?

Chipotle Mexican Grill in S. Eugene offers Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.

Where is the Chipotle Mexican Grill located in Eugene, OR?

It is located at 2840 Willamette St, Eugene, OR 97405.