Chipotle Mexican Grill

3.9
1126 reviews
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About

Mexican Restaurant
Chipotle Coburg Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
460 Coburg Rd, Eugene, OR
97401, United States

Hours

Reviews

3.9
1,126 reviews
5 stars
553
4 stars
252
3 stars
112
2 stars
48
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Food Quality

Mixed feedback on food quality; while some praised freshness, others reported cold, stale, or improperly prepared items.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting they were often small or inconsistent.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Value for Money

Customers frequently commented on rising prices without a corresponding increase in food quality or portion sizes.
  • JM
    Jared m
    1 day ago
    1.0
    Came in almost a hour before they closed but they already closed off the seating area. Where do yall expect me to eat when is 30 degrees outside. And its not like it was just me i had a group of 10 people.
  • KK
    Kerianne
    Dec 31, 2025
    1.0
    Waited in line for 10 min only to be told they were out of chicken and would not be making more even though they weren’t closing for a full hour and a half. What a joke.
  • CC
    Callie
    Dec 27, 2025
    1.0
    cancelled my door dash order. This is NOT okay I am very hungry. I am angry. DO BETTER CHIPOLTLE.
  • CH
    Cade Hanel
    Dec 17, 2025
    1.0
    This was my first time at Chipotle, I’m not even mad, I don’t write reviews but I need to be honest here. I ordered a bowl and a burrito, I made it really clear to the server the burrito was not for me and needs to be vegan. I added vegan meat to it, and watched them do it, all good. Somehow when I was not looking steak was put into the vegan burrito. Found out while my friend was eating, weird ok. The guac. Was clearly not fresh whatsoever, starting to go brown, but it’s whatever, still ordered it. When I went to pay it was $36, so I had to ask for a receipt, and found I was overcharged. The manager came over and looked like she was having the worst day of her life, it looked like an excruciating task for her to refund me, and never acknowledged me. Alright… I heard the chips here are great, well mine came extremely stale and severely over-salted, there’s no way this is the standard. Annnnnd, the food was completely cold. I genuinely never leave a review, and I’m not mad, but I work in the same industry, and I’m genuinely shocked by my experience. Lol. If you read this far, best to save your money, at least from this location. Maybe a different Chipotle has it figured out, but this one doesn’t.
  • JM
    Jonathan Mcdonough
    Dec 4, 2025
    4.0
    The food is excellent and while sometimes stale depending on how recently prepared it is, it's overall quality is high. The costumer service is excellent and haven't had a bad experience yet (60k chipotle points for reference). It is often very busy which leads to a mess and while not too terrible can be annoying. The portions have decreased by a lot and fall short for what I want as an athlete. Go to this chipotle instead of the other one.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Coburg Station in Eugene?

Chipotle Mexican Grill at Coburg Station in Eugene is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Eugene, Oregon?

It is located at 460 Coburg Rd, Oakway Mall, Eugene, OR 97401, USA.