Arby's

4.0

1130 reviews

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Business Details

3865 W 11th Ave, Eugene, OR

97402, United States

(541) 484-1860

http://www.arbys.com/locations/us/or/eugene/3865-w-11th-ave/store-1393

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's

3865 W 11th Ave, Eugene, OR

97402, United States

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Hours

Monday10:00 AM - 10:30 PM

Tuesday10:00 AM - 10:30 PM

Wednesday10:00 AM - 10:30 PM

Thursday10:00 AM - 10:30 PM

Friday10:00 AM - 10:30 PM

Saturday10:00 AM - 10:30 PM

Sunday10:00 AM - 10:30 PM

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Reviews

4.0

1,130 reviews

5 stars

480

4 stars

339

3 stars

172

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others reported issues like cold fries and incorrect orders.

Customer Service

Service quality varied; some praised friendly staff while others reported rude behavior and poor handling of complaints.

Cleanliness

Concerns raised about cleanliness, including unsanitary conditions and issues with food preparation.

Pricing

Many customers felt the prices were high for the quality of food received, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed feedback, with some finding it pleasant while others noted it needed improvement.

KK
kent0242
Dec 30, 2025
4.0
They started offering a box plus four meal. I ordered the crispy chicken sandwich. It was okay, nothing special.
SP
Scott Pollard
Dec 21, 2025
5.0
Was nice togo to this location while living in Springfield. Its very nice and was very freshly made for us. Thanks again on this one team.
AC
Andie Clark
Nov 12, 2025
1.0
The food was nasty, not because of anything or anyone specifically, but just because it was a gross implementation of a potentially great idea. Yuck. The service was great and as for atmosphere, I've seen better but I've also worked at worse.
MM
MrPaullywogg
Oct 16, 2025
5.0
THEY HAVE THE MEATS...
SJ
Steve Johnsons
Sep 23, 2025
5.0
This is one of the Best restaurants in Oregon or the entire West Coast. Best food and Service in Eugene. Great management team great value for your money.