Brand Certified
Arby's
4.0(1134 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
3865 W 11th Ave, Eugene, OR
97402, United States
Certified by Arby's • Mar 01, 2026
(541) 484-1860
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/or/eugene/3865-w-11th-ave/store-1393
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.0
1,134 reviews
5 stars
481
4 stars
339
3 stars
172
2 stars
71
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor handling of complaints.
Food Quality
Food quality is inconsistent; some customers enjoy the offerings while others report issues like cold or poorly prepared items.
Wait Times
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also reports of unsanitary conditions.
Pricing
Several reviews mention that the prices are considered high for the quality of food received.
- RCRudy J ChavarriaFeb 7, 20261.0Costumer service is bad this gentleman havy set that work in Night has a bad attitude with costumers this happened to me on 2/7/26 about 8:45 pm I ask why it’s take so long on my order and he said maybe you should order something different next time or find another place to order. This is not right and that is why I give this place a one star and eating here anymore
- CSChris SanbornJan 26, 20264.0It's a good store serving typical arby food, including chicken tenders.
- JBJohn BanionJan 25, 20261.0More than a 20 minute wait after ordering in the drive through. I was told pull forward and wait for fries behind another waiting car. They finally went in to get there food. After a while I had to do the same. But I asked for a refund and was told my food was ready. I then received luke warm fries. I expect better for this price tier.
- ESEa StringerJan 15, 20265.0We eat at this Arby's several times per year. Consistent excellent service and good quality. Regular deals by using the free app. The restaurant is well kept and seems never to be crowded. As with many fast food restaurants, most of the business seems to be drive thru and pickup. There is even a self serve drink fountain. Check out there special seasonal offerings.
- KKkent0242Dec 30, 20254.0They started offering a box plus four meal. I ordered the crispy chicken sandwich. It was okay, nothing special.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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