McDonald's

3.4
1448 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
227 E Ellendale Ave, Dallas, OR
97338, United States

Hours

Reviews

3.4
1,448 reviews
5 stars
427
4 stars
330
3 stars
324
2 stars
123
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, in both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers complained about receiving cold or stale food, with some reporting serious hygiene issues such as finding hair or foreign objects in their meals.

Customer Service

While some employees were praised for their friendliness, numerous reviews mentioned rude or unprofessional behavior from staff, contributing to a negative experience.

Overall Experience

The location received a significant amount of negative feedback, with many customers expressing frustration and disappointment, suggesting they would not return.
  • SN
    Sashee Nicholson
    1 day ago
    2.0
    I gave a 2 for food because some of the food was ok. However, our fries were old and my quarter pounder was undercooked. Our double cheeseburger was a mess. We waited 15 minutes for our food. Overall experience was a disaster. Dining room was an absolute mess. 80% of tables were dirty and the drink area was sticky and needed restocked. However, the worst was the customer service. Rude rude rude!!! Terrible experience. I won’t be back.
  • JW
    jess widness
    Nov 16, 2025
    1.0
    Worst place, I’ve ever been. I’m from Salem, so I’ve dealt with me. Very different McDonald’s establishments and never has one. Been as disrespectful and rude. As this place was last night. At about 10 o’clock last night Me and my son. We’re just getting back into Dallas and he asked to get McDonald’s so we stopped to get it. We ordered her order totally fine and spent $22. Get to the window the lady at the window at the time sweet hands me a little bag of food. I know I should’ve checked it, but I didn’t even really. I was just ready to get home and go to bed. However, I get Home open the bag and there’s half hour order the other half the orders. Not there, so I called the McDonald’s talked to a lady. She doesn’t tell me her name. She tells me to come back before 11 I told her I would be there and when I got there there there’s two cars still in front of me. It was 1053. However, they took so long with the peoples food in front of me that it was 1105. When I got to the window, I spoke to another lady at the pay window and she told me not to worry about it. They would have it ready at the next window. When I got to the next window. They had nothing. The lady that came to the window was so disrespectful and refused to give us our order, which was my sons dinner for the night. She said all she had left was chicken nuggets and she gave him chicken nuggets that were cooked and all Grease cold and hard. She’s on making and come back tomorrow to get my order fixed. I will never return to this McDonald’s again. The workers appalled me. There’s a lot more to the story than I left here. Just be aware of that however, with the whole government shut down and the Foodstamp being late and this and that happening food is been really scared of my house for me and my son and Jenna to build have his dinner because they wanna be back there talking about schedules next week instead of taking orders at the window like they should be is unacceptable!
  • HA
    Hunter Anderson
    Nov 15, 2025
    1.0
    It took them 8 min after entering to get my order and an additional 13 min to get it ready ps I ordered a mcFlurry
  • CO
    Casey Ocupe
    Nov 10, 2025
    4.0
    Great people, place, and service! The play structure socks for kids, not much seating, needs a remodel.
  • NM
    Na May
    Nov 4, 2025
    3.0
    Customer service was fine but my breakfast burrito and my Carmel latte tasted so bad. Especially my coffee. Sucks wasted money and no good breakfast before my shift.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 227 E Ellendale Ave, Dallas, OR?

McDonald's is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.

When is the drive-thru at this McDonald's location available?

The drive-thru is open every day starting at 5:00 AM. From Monday to Wednesday, it closes at 11:00 PM; Thursday through Saturday, it stays open until midnight; and on Sunday, it is open from 6:00 AM to midnight.