Dutch Bros Coffee

4.6
872 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
515 S.E. Jefferson, Dallas, OR
97338, United States

Hours

Reviews

4.6
872 reviews
5 stars
704
4 stars
94
3 stars
36
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and upbeat service, although some reported inconsistencies and poor experiences with staff.

Drink Quality

While some customers enjoyed their drinks, others noted issues with incorrect orders and overly sweet beverages.

Speed of Service

Most reviews highlighted the fast service, though there were complaints about long wait times and order accuracy.

Atmosphere

The atmosphere was generally described as positive and energetic, but some customers found the noise level distracting.
  • EW
    Elizabeth Wavra
    Jan 4, 2026
    5.0
    Friendly staff and fast service everytime. They know my order and love my dogs. One of our favorite places to go.
  • NK
    Nichole Kirchgestner
    Dec 13, 2025
    1.0
    I'm angry because they made my drink wrong a couple days ago. It was supposed to be a double shot half sweet. I could tell they forgot the double shot and it was still too sweet. I got busy and decided I would return at my leisure to get it straightened out only to be told they have a same day policy. Ok well it shouldn't cost me a drink to find that out. I have dumped out and let go of a bad drink (way too much syrup) too many times to be sent away empty handed. So yeah I'm not happy. I don't like the new crew either. They used to all be so friendly and now they look at me and treat like they don't know me even though I come there frequently. BAH HUM BUG!
  • AM
    aprilchanae madison
    Oct 14, 2025
    5.0
    The folks at the monmouth Durch Bros are the nicest in the area and make our drinks correctly! We drive out of our way to go there!
  • MJ
    Mary Jane
    Mar 15, 2023
    1.0
    I went to Dutch brothers on March 8 and was told their system would not take my card, so I went up to the window, and again, they said their system would not take my card. So they gave me a “free“ cup of coffee. So, when I checked my card statement, it shows that I had been charged twice for that cup of coffee. So I went down to Dutch Brothers and asked them about, and they said that it would come off later. So I waited for a couple of days and went back. I asked for the coffee that I obviously had paid for and showed them my card statement that showed I’ve been charge $3.25 price twice for a “free cup of coffee” . Once again, they said give it a while and it would adjust and come off of my statement. It is now 15 March and the two charges are still on my statement. They won’t give me my money back or the cup of coffee that I paid for. they keep telling me it’ll come off and it doesn’t , so I was charged 2 cups of coffee on a “free coffee“! No, I don’t mind paying for the cup of coffee that I purchased but I don’t like paying for the cup of coffee that I didn’t get, but was charged for! Apparently their system was messed up did not show that I had paid and recorded that I had paid for 2 cups of coffee! This is poor customer service. I will not go to Dutch brothers again. Obviously their system is messed up. One of the people working that had come out to my car. Said, when I told him my story, “well it’s working now”! As if he didn’t believe my story! I’m done with Dutch Brothers!!! What a rip off!!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!