Dairy Queen Grill & Chill

3.9
647 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
586 SE Jefferson St, Dallas, OR
97338-2022, United States

Hours

Reviews

3.9
647 reviews
5 stars
279
4 stars
178
3 stars
96
2 stars
36
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and poor communication from staff.

Food Quality

Feedback on food quality was mixed, with some praising the ice cream while others criticized the burgers and overall food preparation.

Customer Experience

Several reviews highlighted negative experiences with staff, including rudeness and lack of attention to customers.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes and quality.

Cleanliness

Some customers noted that the restaurant was clean, while others pointed out issues with food presentation and order accuracy.
  • NW
    Norman Willard
    Oct 8, 2025
    1.0
    Dallas D.Q. is the worst! Restaurant full of flys. Crew looks sad and moving slowly not making eye contact. Forgot our order completely while we sat and try to catch there attention. Order incomplete went up twice to get dipping sauces stood at counter 5 minutes and nobody even tried to help, just looking down and not making eye contact. How sad...
  • SB
    Shari Brennan
    Sep 26, 2025
    5.0
    Ordered a custom, blizzard ice cream cake for a shower which was delicious. It all went. Staff was so helpful with the order process.
  • TW
    Tim Wooten
    Aug 31, 2025
    4.0
    Long line but the DQ crew got us through . Thank you
  • CB
    Christine Baker
    Aug 5, 2025
    1.0
    Been standing here for 10 minutes now waiting to place my order. Numerous employees have walked past us without even acknowledging that we are standing here. When someone finally decided to take our order not once did they smile and no apologies for the wait. I would have left but my grandson wanted Dairy Queen. The next time he wants Dairy Queen I will be driving to Salem.
  • HM
    Heidi May
    Aug 2, 2025
    1.0
    Ordered the 7.00 meal for my daughter and we were here 2 minutes before 4pm we were told she couldn't order it. Very rude and poor service. Wouldn't come here again. Horrible.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Dallas, OR offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 586 SE Jefferson St, Dallas, OR 97338-2022, USA.