Many customers reported slow service, long wait times, and poor communication from staff.
Food Quality
Feedback on food quality was mixed, with some praising the ice cream while others criticized the burgers and overall food preparation.
Customer Experience
Several reviews highlighted negative experiences with staff, including rudeness and lack of attention to customers.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes and quality.
Cleanliness
Some customers noted that the restaurant was clean, while others pointed out issues with food presentation and order accuracy.
NW
Norman Willard
Oct 8, 2025
1.0
Dallas D.Q. is the worst! Restaurant full of flys. Crew looks sad and moving slowly not making eye contact. Forgot our order completely while we sat and try to catch there attention. Order incomplete went up twice to get dipping sauces stood at counter 5 minutes and nobody even tried to help, just looking down and not making eye contact.
How sad...
SB
Shari Brennan
Sep 26, 2025
5.0
Ordered a custom, blizzard ice cream cake for a shower which was delicious. It all went. Staff was so helpful with the order process.
TW
Tim Wooten
Aug 31, 2025
4.0
Long line but the DQ crew got us through . Thank you
CB
Christine Baker
Aug 5, 2025
1.0
Been standing here for 10 minutes now waiting to place my order. Numerous employees have walked past us without even acknowledging that we are standing here. When someone finally decided to take our order not once did they smile and no apologies for the wait. I would have left but my grandson wanted Dairy Queen. The next time he wants Dairy Queen I will be driving to Salem.
HM
Heidi May
Aug 2, 2025
1.0
Ordered the 7.00 meal for my daughter and we were here 2 minutes before 4pm we were told she couldn't order it. Very rude and poor service. Wouldn't come here again. Horrible.