Dairy Queen Grill & Chill

3.9
647 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
586 SE Jefferson St, Dallas, OR
97338-2022, United States

Hours

Reviews

3.9
647 reviews
5 stars
278
4 stars
177
3 stars
97
2 stars
36
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and poor communication from staff.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the ice cream while others complained about cold or poorly prepared food.

Customer Experience

Several reviews highlighted rude or inattentive staff, leading to a negative customer experience.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes and quality.
  • GM
    George Moon
    Jan 5, 2026
    3.0
    I pick up their frozen hot chocolate drink, it's bomb and reasonably priced
  • MK
    mark kondash
    Dec 6, 2025
    1.0
    Don't know why,but waited for a bit , which is the norm but then I get cold food.the cheese wasn't even melted at all. Bummer for me .
  • NW
    Norman Willard
    Oct 8, 2025
    1.0
    Dallas D.Q. is the worst! Restaurant full of flys. Crew looks sad and moving slowly not making eye contact. Forgot our order completely while we sat and try to catch there attention. Order incomplete went up twice to get dipping sauces stood at counter 5 minutes and nobody even tried to help, just looking down and not making eye contact. How sad...
  • SB
    Shari Brennan
    Sep 26, 2025
    5.0
    Ordered a custom, blizzard ice cream cake for a shower which was delicious. It all went. Staff was so helpful with the order process.
  • TW
    Tim Wooten
    Aug 31, 2025
    4.0
    Long line but the DQ crew got us through . Thank you

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Dallas, OR offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 586 SE Jefferson St, Dallas, OR 97338-2022, USA.