Dairy Queen

3.8
409 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
670 W Central Ave, Coos Bay, OR
97420-1806, United States

Hours

Reviews

3.8
409 reviews
5 stars
187
4 stars
90
3 stars
42
2 stars
33
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor customer interactions, with some employees being described as rude or unhelpful.

Food Quality

While many customers enjoyed the food, there were complaints about incorrect orders, cold food, and unsatisfactory ice cream consistency.

Cleanliness

Multiple reviews highlighted the need for improved cleanliness in the restaurant, particularly in the bathrooms and dining area.

Positive Experiences

Despite the issues, several customers praised the food quality, especially the ice cream and chicken strips, and noted friendly service from some staff members.
  • HU
    Hon Ukln
    Oct 23, 2025
    1.0
    Closed early for a zombie outbreak sounds like the employees don't want to work
  • EC
    EC Firestone (Clay)
    Sep 26, 2025
    2.0
    No restrooms
  • WD
    Wickedgood d
    Sep 16, 2025
    5.0
    Love the food. Helpful and nice people.
  • RH
    Rachel Hunter
    Aug 30, 2025
    1.0
    Worst customer service ever from this woman who told me they don't have a scanner and walks away. I called her over and aske how can I use my points then? To be met with "you'll have to figure it out on the app. None of us know how to use the app." I said the other dairy queen has a scanner. She wants to stand there and argue with me about the other dairy queen having a scanner. (I know it does i worked there and had to use it.) I asked to speak to a manager twice. She finally goes to get one. The manager is super blah about it. She says "I'll just give you one." Even though at this point it would have been nice to just have someone explain to me how to use the points at this store. Out of curiosity I called the other Dairy Queen to confirm them having a scanner while standing out front being dog eyed by this red head and some teenage girl with bleach blonde hair and a pink strip. So while on the phone with other dairy queen I walk in and inform them that the other dairy queen has a scanner. To which the red head starts yelling at me to get out of here. I tried to get her picture because no one wears a name tag. Then she went and hid in the corner. And then she starts shouting at me through the drive through window to not come back. I guess being proved wrong must have upset her. I have seen another person post a pic of the woman hiding her face and talking about her attitude. I think the owner should do something about this she is clearly not a good employee.
  • TP
    Tek Projekt
    Aug 17, 2025
    2.0
    They need to clean this place up. It was pretty dirty. The ice cream wasn't that good. It is not the fault of the employees. They're working hard.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Coos Bay, OR?

Dairy Queen at 670 W Central Ave in Coos Bay is open daily from 11:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen offer?

Dairy Queen specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes available via DQCakes.com.