Service Speed
Customers consistently reported long wait times, often exceeding 20 minutes, for both drive-thru and order placement.
Food Quality
Many reviews mentioned cold, poorly prepared, or unappetizing food, with several customers expressing disappointment over the quality of their meals.
Customer Service
Numerous complaints highlighted rude or unprofessional staff, with several customers feeling ignored or mistreated during their visits.
Order Accuracy
A significant number of reviews indicated issues with incorrect orders, including missing items and wrong food being served.
Overall Experience
The overall sentiment was negative, with many customers stating they would not return due to the combination of slow service, poor food quality, and unsatisfactory customer service.