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Dairy Queen Grill & Chill

3.6
(426 reviews)

Business Details

280 S Front St, Central Point, OR
97502-2393, United States
(541) 727-7774
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
280 S Front St, Central Point, OR
97502-2393, United States

Hours

Reviews

3.6
426 reviews
5 stars
155
4 stars
112
3 stars
58
2 stars
27
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful in resolving issues.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and poorly made food, leading to dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or improperly cooked items, as well as smaller portion sizes.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and chaotic, with long wait times and mistakes in orders.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, particularly highlighting the quality of Blizzards and friendly staff.
  • TW
    Teesh Whitethorne
    Jul 30, 2024
    1.0
    Asked to add an item to my order and was told I had to drive back around. Order from drive through again, I didn't even pay yet. Terrible service.
  • RW
    Ron Woodhead
    Apr 24, 2022
    5.0
    Enjoyable eat-in treat!
  • 22
    22alh
    Jan 11, 2022
    1.0
    Tonight we got 3 chicken strips meals from the drive through and two of our meals made us sick within an hour of eating them. The Chicken was cold in the middle and neither of us finished our food. We’ve tried to give them a few chances over the past few years but it seems like every other time we go to the central point location, we get sick from the food. :( We won’t go there again
  • PK
    Phil Koons
    Jan 24, 2018
    2.0
    My daughters kids meal ended up being 8 dollars because she got a mini blizzard instead of a cone, and it was definitely mini! She got a whole 2 chicken strips. I paid almost 10 bucks for a mediocre burger and fries. Just whatever fast food for restaurant prices.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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