Jimmy John's

Reviews

• DE

  Douglas Erickson

  Mar 5, 2026
  3.0
  I order ahead, and sometimes have waited 25-20 minutes after the drive-thru. Why use the app if no advantage
• CB

  Carmen Brambora

  Mar 5, 2026
  1.0
  We paid at least $20 for one of the worst sandwiches we’ve ever had. We got the chicken bacon ranch and there was at least 1/2 cup of the most liquid ranch dumped all over the sandwich. It was so inedible that we had to throw it away. Never wasting our money there again.
• AM

  Amy Magness

  Feb 27, 2026
  1.0
  Came to drive thru at 8:24PM on a Friday. Online says open until 9. Sat here waiting for someone to ask what they can get for me. Menu board was on. I finally called the store and someone picked up, said “we’re closed” and hung up.
• JS

  Jen Showers

  Feb 9, 2026
  1.0
  Rude. Terrible customer service.
• EM

  Eric Montgomery

  Nov 11, 2025
  1.0
  Prepared sandwiches incorrectly. Staff didn't care, the manager cared even less and was extremely rude and disrespectful. Never got the sandwiches Prepared correctly. I will never be back. And for the auto response system of JJ to complain to your website. I'd rather stick a needle in my own eye/ because it would be a waste of my time- nothing would get resolved.